Senior Director, Customer Experience & Support Ops
Qcells North America, San Francisco, California, United States, 94199
A leading renewable energy company seeks a Director of Customer Service in San Francisco, CA.
Do you have the skills to fill this role Read the complete details below, and make your application today.
This role requires driving customer support operations for solar and energy storage products, focusing on Tier 0 to Tier 2 support.
Ideal candidates bring 8–12 years of experience in customer support, strong leadership skills, and a proven track record in improving customer satisfaction. xsgimln
This position involves managing support teams, collaborating with cross-functional partners, and ensuring efficient issue resolution while enhancing customer experience.
Do you have the skills to fill this role Read the complete details below, and make your application today.
This role requires driving customer support operations for solar and energy storage products, focusing on Tier 0 to Tier 2 support.
Ideal candidates bring 8–12 years of experience in customer support, strong leadership skills, and a proven track record in improving customer satisfaction. xsgimln
This position involves managing support teams, collaborating with cross-functional partners, and ensuring efficient issue resolution while enhancing customer experience.