A leading renewable energy company seeks a Director of Customer Service in San Francisco, CA. This role requires driving customer support operations for solar and energy storage products, focusing on Tier 0 to Tier 2 support. Ideal candidates bring 8–12 years of experience in customer support, strong leadership skills, and a proven track record in improving customer satisfaction. This position involves managing support teams, collaborating with cross-functional partners, and ensuring efficient issue resolution while enhancing customer experience.
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