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CRH

Customer Service Rep

CRH, Muskogee, Oklahoma, United States, 74401

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divh2Customer Service Rep/h2pMuskogee, OK, US, 74402/ppAPAC Central Inc., is a CRH company producing and providing crushed aggregate materials, sand, ready-mix concrete, asphalt, and performing as a regional heavy highway/infrastructure construction firm serving Arkansas, Oklahoma, and southern Missouri. APAC-Central, Inc. and its founding companies have been serving our customers since early in the 20th Century and look forward to continued success in the 21st Century!/ppJoin Our Team and Grow Your Career in a Dynamic, Supportive Environment/ppWe are a leading provider of ready-mix, construction, asphalt, paving, and sand

gravel solutions, dedicated to delivering excellence to our customers and supporting our valued team members. We are seeking a motivated and resourceful Customer Service Representative to join our operations team and help drive our continued success./ppWhy Join Us?/ppCompetitive pay is $15 to $19 an hour, with opportunities for advancement./pp$1500 Sign on Bonus/ppSupportive team environment and ongoing training./ppChance to play a vital role in serving the construction industry and building lasting relationships./ppComprehensive benefits package available./ppPaid Time Off (PTO) to support work-life balance./pp401(k) retirement plan with company contribution./ppWhat Youll Do/ppRespond to customer inquiries by phone with professionalism, positivity, and a solutions-oriented approach./ppProcess detailed and accurate orders, providing guidance on product availability, plant locations, and delivery schedules./ppAssist drivers with navigating delivery areas and identifying optimal routes to job sites./ppDevelop strong relationships with customers, foremen, and internal teams to ensure seamless service and repeat business./ppMonitor inventory and materials at various plants and worksites, coordinating with the construction division to meet project needs./ppTrack and review driver timecards and service hours, supporting compliance and operational efficiency./ppCoordinate driver schedules, random drug tests, and DOT physicals as needed./ppSupport hiring efforts by screening applicants and participating in driver meetings to foster communication and engagement./ppCollaborate with maintenance teams to schedule equipment repairs and with payroll to ensure accurate timekeeping./ppDemonstrate reliable attendance and flexibility to meet business needs, including occasional nights and weekends./ppYour Qualifications/ppHigh school diploma or GED required./ppExperience in dispatching or a logistics environment is preferred but not required./ppValid state drivers license and a clean driving record./ppMust be 18 years of age or older and able to pass pre-employment physical, drug screening, and background check./ppWhat You Bring/ppExceptional verbal and written communication skills./ppAbility to build rapport at all levelsfrom customers and drivers to management and support staff./ppProficiency with computers, office equipment, and relevant software (word processing, spreadsheets, databases)./ppFamiliarity with truck and plant capacities, inventory management, and the nuances of asphalt, paving, construction, and related products./ppStrong critical thinking skillsable to analyze issues and make decisions independently under pressure./ppDedication to safety, teamwork, and maintaining a consistent work schedule./ppWork Environment

Physical Demands/ppFast-paced office setting, sometimes requiring multitasking and quick decision-making./ppRegularly uses hands, sits for extended periods, and communicates clearly (in person and via phone)./ppOccasional standing, walking, and light physical activity./ppMay be exposed to moderate noise levels./ppReady to take the next step in your career?/ppApply today and help us deliver excellence to our customers and communities!/ppThe above is intended to describe the general nature and level of work. Other duties may be assigned as needed. Reasonable accommodation is available for qualified individuals with disabilities./ppWhat CRH Offers You/ppHighly competitive base pay/ppComprehensive medical, dental and disability benefits programs/ppGroup retirement savings program/ppHealth and wellness programs/ppAn inclusive culture that values opportunity for growth, development, and internal promotion/ppAbout CRH/ppCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization./ppIf youre up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!/ppAPAC Central Inc., a CRH Company, is an Affirmative Action and Equal Opportunity Employer./ppEOE/Vet/Disability/ppCRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law./p/div