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NOV

Order Management Specialist - Midland

NOV, Midland, Texas, United States, 79701

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divh2Order Management Specialist/h2pThe Order Management Specialist plays a critical role in ensuring accurate and efficient processing of customer orders. This position is responsible for entering orders into the ERP system and coordinating with internal teams to ensure timely fulfillment and customer satisfaction./ppstrongKey Responsibilities/strong/pulliAccurately enter order information into ERP or order management systems (JD Edwards)./liliVerify product codes, pricing, delivery dates, and customer account details prior to order entry./liliResolve discrepancies or issues related to order accuracy, pricing, or delivery./liliMaintain organized and up-to-date digital records of all order documentation./liliSupport the invoicing process by ensuring all order data aligns with billing requirements./liliEnsure compliance with company policies, safety standards, and industry regulations./li/ulpstrongQualifications/strong/pulliHigh school diploma or equivalent required; Associates or Bachelors degree preferred./liliMinimum 23 years of order entry, customer service, or sales support experience

preferably in the oil and gas, manufacturing, or industrial supply sectors./liliKnowledge of ERP systems (JDE)./liliProficiency in Microsoft Office (Excel, Outlook, Word)./liliExcellent attention to detail and data accuracy./liliStrong communication and organizational skills./liliAbility to manage multiple priorities in a fast-paced environment./liliUnderstanding of oilfield equipment, parts, and terminology is a plus./li/ulpstrongKey Competencies/strong/pulliData accuracy and attention to detail/liliCustomer focus and service orientation/liliProblem-solving and analytical thinking/liliTime management and prioritization/liliTeam collaboration/liliAdaptability and initiative/li/ul/div