Meneses Law is hiring: Client Relations Coordinator in Houston

About the Company:

Meneses Law is a prestigious law firm dedicated to offering exceptional immigration services with a proven record. We assist countless clients throughout the United States with a range of legal matters, including Adjustment of Status, Visas, Petitions, Labor Certifications, Citizenship, Deportation, Waivers, DACA Renewals, and Asylum services. Our headquarters is located in Houston, Texas, and we are expanding into other major cities to ensure that our clients achieve their objectives with calmness and efficiency while minimizing legal and regulatory risks. Our firm is known for its outstanding customer service and skilled legal team.

Job Summary:

We are seeking a dynamic and bilingual Client Relations Coordinator to streamline our daily administrative operations and assist clients in navigating their legal options. The ideal candidate will have excellent communication skills, a keen eye for detail, and the ability to thrive in a fast-paced environment.

Essential Functions/Responsibilities:

• Manage incoming and outgoing calls and other communications.
• Maintain an organized filing system.
• Meet monthly performance goals.
• Record information accurately as needed.
• Welcome clients and visitors in a friendly manner.
• Update paperwork, maintain documents, and assist with word processing tasks.
• Help keep office common areas organized and tidy.
• Perform general office clerk duties and errands.
• Oversee maintenance of office equipment as necessary.
• Assist with client reception when needed.
• Create, maintain, and enter information into databases.
• Accurately schedule clients on the calendar.
• Take on additional duties as assigned based on departmental needs.

Required Skills/Abilities:

• Exceptional verbal and written communication abilities.
• Strong organizational and time management skills, with an eye for detail.
• Technologically proficient and eager to learn new software systems.
• Effective analytical and problem-solving capabilities.
• Ability to prioritize tasks effectively.
• Integrity, professionalism, and confidentiality are essential.
• Proficiency in Microsoft Office Suite and MacOS.
• Self-motivated with excellent interpersonal skills.
• Commitment to providing outstanding customer service.
• Minimum of one year experience in an administrative or clerical role.
• Good understanding of clerical operations including recruiting, onboarding, training, and compensation.
• Knowledge of record-keeping principles and procedures.
• Strong grasp of English grammar, spelling, and punctuation.
• Ability to thrive in a fast-paced environment and perform well under pressure.
• Typing speed of 45 WPM or more.
• Proficient in Excel.
• Goal-oriented and accountable for achieving targets.
• Fluency in both English and Spanish is required.

Education and Experience:

• Associate degree preferred.
• At least one year of office experience.

Compensation and Benefits:

Meneses Law promotes a healthy work-life balance, with operating hours from 8 a.m. to 5 p.m., and requires availability for two Saturdays a month for certain positions. As a Client Relations Coordinator at Meneses Law, you will enjoy:

• $23/hour rate.
• A vibrant and supportive work culture.
• Opportunities for individual and team incentives.
• A pathway to a successful career.

Benefits:

At Meneses Law, we offer comprehensive benefits, including:

• Competitive compensation.
• Access to state-of-the-art technology.
• Prestigious recognition as a leading Immigration Law Firm.
• Challenging and sophisticated work assignments.
• Structured training and development programs.
• Meaningful career advancement opportunities.
• Excellent benefits including medical coverage (80% employer contribution), no-cost dental insurance, vision, paid life insurance, 2 weeks of PTO, and 10 paid holidays.
• A work-life balanced schedule.
• Rewards for birthdays and anniversaries.

Equal Opportunity Employer:
We are proud to be an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.