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Ultimate Staffing

Customer Account Representative- ASAP HIRE!

Ultimate Staffing, Irvine, California, United States, 92713

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Overview Location:

Irvine, CA (Onsite)

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Pay:

$22/hr

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Schedule:

Monday–Friday | 8:00am–5:00pm

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Start Date:

1-2 weeks

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Interview Method:

Zoom

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Type:

Full-time | Temp-to-Hire

Overview of the role We are hiring a Customer Account Representative to support services across the country. If you are detail-oriented, organized, and enjoy helping customers while ensuring operations run smoothly, this is a long-term opportunity.

Responsibilities

Build and maintain strong, professional relationships with customers and service affiliates

Provide updates, answer questions, and resolve issues via phone and email

Serve as the main liaison between customers and vendors to ensure seamless service delivery

Manage dispatch processes and prioritize service calls effectively

Request and submit proposals for repairs and corrective services

Follow up on completed inspections to ensure timely receipt of reports and invoices

Review work orders, exception queues, and daily task assignments

Verify documentation for completeness and accuracy, including Not-to-Exceed (NTE) amounts

Complete pricing and mark-ups before submitting to Accounts Receivable

Qualifications

A customer-focused mindset and strong relationship-building skills

Excellent written and verbal communication

Ability to manage multiple priorities in a fast-paced environment

Strong attention to detail and accuracy

Analytical thinking and proactive problem-solving abilities

Proficiency in Microsoft Office (Excel, Outlook)

Experience with work order systems (Microsoft Dynamics GP is a plus)

Associate's degree OR at least one year of customer service, work order coordination, or related experience

Ability to interpret business processes, technical documents, and simple regulations

Ability to sit, type, communicate professionally, and occasionally lift up to 25 lbs

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

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