Guest Relations Liaison Part-Time
AdventHealth Corporate, Deland, Florida, United States, 32723
Our Promise To You
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Part time Shift: Day (United States of America) Address: 701 W PLYMOUTH AVE City: DELAND State: Florida Postal Code: 32720 Job Description
Oversees daily operations of the Care Management department, ensuring effective care coordination and compliance with guidelines. Facilitates communication between patients, visitors, and healthcare staff, providing accurate information and assistance. Maintains a welcoming environment in the Atrium entrance and waiting areas, greeting visitors proactively. Assists visitors, patients, and staff upon entering or leaving the building, ensuring a positive experience. Communicates concerns to the Supervisor and/or Director, addressing issues promptly. Provides cross-coverage for other Guest Liaisons/Patient Ambassadors as needed. Demonstrates compassion and respect to patients undergoing stressful procedures, recognizing and addressing their needs. Maintains strict confidentiality of patient and physician information. Handles conflict and disagreement professionally, supporting team members and management. Manages physical demands such as lifting, pushing, pulling, and prolonged standing or sitting. Operates the hospital medical record computer system to access patient information. Performs other duties as assigned. Knowledge, Skills, and Abilities: Proficient in Word, Excel, PowerPoint, and familiarity with Access required. Requires self-motivation, persistence, and time management. Maintains discretion and confidentiality in all contacts. Mature judgment is required in dealing with new and unexpected situations as they arise. Must demonstrate appropriate communication skills when dealing with all contacts. Occasionally handles delicate, sensitive, or confidential information. Must be able to prioritize work assignments. Education: High School Grad or Equiv [Required] Field of Study: N/A Work Experience: 3+ in customer service, preferably in healthcare [Required] Additional Information: N/A Pay Range: $15.15 - $22.73 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Part time Shift: Day (United States of America) Address: 701 W PLYMOUTH AVE City: DELAND State: Florida Postal Code: 32720 Job Description
Oversees daily operations of the Care Management department, ensuring effective care coordination and compliance with guidelines. Facilitates communication between patients, visitors, and healthcare staff, providing accurate information and assistance. Maintains a welcoming environment in the Atrium entrance and waiting areas, greeting visitors proactively. Assists visitors, patients, and staff upon entering or leaving the building, ensuring a positive experience. Communicates concerns to the Supervisor and/or Director, addressing issues promptly. Provides cross-coverage for other Guest Liaisons/Patient Ambassadors as needed. Demonstrates compassion and respect to patients undergoing stressful procedures, recognizing and addressing their needs. Maintains strict confidentiality of patient and physician information. Handles conflict and disagreement professionally, supporting team members and management. Manages physical demands such as lifting, pushing, pulling, and prolonged standing or sitting. Operates the hospital medical record computer system to access patient information. Performs other duties as assigned. Knowledge, Skills, and Abilities: Proficient in Word, Excel, PowerPoint, and familiarity with Access required. Requires self-motivation, persistence, and time management. Maintains discretion and confidentiality in all contacts. Mature judgment is required in dealing with new and unexpected situations as they arise. Must demonstrate appropriate communication skills when dealing with all contacts. Occasionally handles delicate, sensitive, or confidential information. Must be able to prioritize work assignments. Education: High School Grad or Equiv [Required] Field of Study: N/A Work Experience: 3+ in customer service, preferably in healthcare [Required] Additional Information: N/A Pay Range: $15.15 - $22.73 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.