Bilingual Customer Service Rep
New Hampshire Staffing, Portsmouth, New Hampshire, United States, 03801
Bilingual Customer Care Agent
WIN Waste Innovations is looking for a Bilingual Customer Care Agent. They will manage a high volume of incoming calls from customers while navigating multiple systems to aid in answering questions and resolving issues. Customer Care Agents must have the ability to communicate effectively and professionally, in a conversational manner. Being able to remain calm, cool, and collected in a fast-paced, ever-changing environment is a must. Responsibilities: Ability to quickly assess information and make decisions Ability to effectively multi-task and quickly navigate multiple systems Excellent verbal, written and keyboarding skills Proficient with Microsoft Office programs (Outlook, Word) High school diploma or GED Customer service experience is a plus Punctual, dependable, and reliable Maintain positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management. What You'll Enjoy: Industry leading benefits Multiple and flexible medical plans Outstanding PTO program Floating Holidays Strong 401k program and company match Tuition reimbursement plan College loan reimbursement College scholarship program for dependents Parental Leave Program Inclusive culture Employee engagement events Employee resource groups WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. We believe in preserving our environment for future generations while providing for today's needs.
WIN Waste Innovations is looking for a Bilingual Customer Care Agent. They will manage a high volume of incoming calls from customers while navigating multiple systems to aid in answering questions and resolving issues. Customer Care Agents must have the ability to communicate effectively and professionally, in a conversational manner. Being able to remain calm, cool, and collected in a fast-paced, ever-changing environment is a must. Responsibilities: Ability to quickly assess information and make decisions Ability to effectively multi-task and quickly navigate multiple systems Excellent verbal, written and keyboarding skills Proficient with Microsoft Office programs (Outlook, Word) High school diploma or GED Customer service experience is a plus Punctual, dependable, and reliable Maintain positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management. What You'll Enjoy: Industry leading benefits Multiple and flexible medical plans Outstanding PTO program Floating Holidays Strong 401k program and company match Tuition reimbursement plan College loan reimbursement College scholarship program for dependents Parental Leave Program Inclusive culture Employee engagement events Employee resource groups WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. We believe in preserving our environment for future generations while providing for today's needs.