Description
Be the guide that helps students turn interest into opportunity
We’re
Sonoran Desert Institute
and we are seeking an experienced
Admissions Representative
to join our team
Our story Sonoran Desert Institute (SDI) has been changing lives since 2000. As a DEAC accredited school, our mission is to provide students with current, industry-driven, quality education, delivered through online distance education and practical applications. SDI is an employee-owned company creating a culture with an ownership mentality at the foundation. We believe in rewarding our employees through the success of the institution. We’re proud to be recognized by the Great Place to Work Institute as a Great Place to Work for both 2023 and 2024 — and we’re just getting started. Come be a part of our dynamic organization where you will have the ability to impact the lives of others as they pursue their educational journey with us.
What you'll be doing The Admissions Representative I role is an integral role that directly impacts SDI’s mission through student satisfaction and care. The Admissions Representative I recruits and enrolls students that have expressed interest in furthering their education in areas of Firearms Technology and/or Unmanned Aircraft Technology. The individual is responsible for accurately portraying SDI’s academic programs, enrollment process, qualifications and financial consideration to each lead. The Admissions Representative I will make outgoing phone calls, answer incoming phone calls, send and receive emails, conduct interviews, and monitor our Live Chat platform, as they guide prospective students through all stages of the enrollment process. Successful Admissions Representatives have the ability to quickly establish rapport and build relationships by helping guide our prospective students with their enrollment choices.
Consistently meets or exceeds established individual goals
Contacts candidates assigned to Admissions Representative using phone, email, text, Live Chat, or other approved methods
Answers and/or returns all incoming phone calls, emails, and inquiries for any of our programs in a timely fashion
Evaluates the applicant’s qualifications, past experiences, and career objectives during the interview and other conversations to ensure a proper fit for SDI
Provides one on one personalized assistance to prospective students through the application, enrollment, and initial attendance process of the course
Ensures that all verbal and electronic interactions portray SDI’s programs and course offerings in a positive, professional way free from misrepresentation and in line with the guidance of various regulatory agencies including DEAC, Department of Education, ATF, DoD, the State of Arizona, VA, and more.
Acts as the liaison between the prospective student, Financial Services and Student Success to ensure a successful student experience
Presents SDI’s academic program information and evaluates the best fit for the prospective student
Monitors our Live Chat application, fielding questions and participating in continual dialog with the Live Chats as needed
Processes prospective student applications and all supporting documents into SDI’s information systems according to policy and with attention to detail
Maintains and monitors the lead database effectively
Participates in company, team and one-on-one meetings and coaching calls as assigned
Consistently uses the prescribed recruitment methodology
Supports and collaborates with other Admissions and SDI-wide staff to ensure a seamless student experience
Adheres to all company and regulatory rules and requirements
What we offer
Highly competitive compensation
Award winning culture
Employee Stock Ownership Plan (ESOP)
Comprehensive benefits package with 100% company-paid medical option for employee
401(k) with generous company match
Employee Assistance Program (EAP)
Pet Insurance
Company-paid Life insurance
Paid Time Off (Vacation, Sick, and Volunteer time off!)
14 Paid holidays
Referral program
Education Tuition Benefit program
Career development opportunities with a growing company
And perhaps most importantly, a team who is dedicated to your success!
Requirements What we're looking for
Bachelor degree required
One year or more experience in admissions/student enrollment required
One year or more experience in higher education preferred
Familiarity with firearms or drone technology and/or military affiliation/experience is helpful
Proficient with most Microsoft and Google programs and applications
Availability to work some Saturdays and evenings, as needed for coverage
Communication skills - both written and verbal
Positive interpersonal and relationship building skills for both internal and external relationships
Ability to operate in a competitive and with compassion
Ability to function well independently and as a member of a team
Excellent people skills and the ability to multi-task.
Results-oriented, organized self- starter with the ability to influence others
Knowledge of and commitment to regulatory and college enrollment policies, standards and procedures
Equal Opportunity Employer Sonoran Desert Institute is an Equal Opportunity Employer. It recruits and hires without regard to race, color, creed, religion, sex, national origin, age, veteran or disability status, sexual orientation, gender expression, or any factors prohibited by law and affirms in policy and practice to support equal opportunity in accordance with all applicable federal, state, and local laws.
*Unless specifically agreed upon, SDI does not provide relocation assistance
**Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
***All benefits not available immediately upon hire. Some eligibility requirements may need to be met to be eligible for some benefits based on company policy.
#J-18808-Ljbffr
We’re
Sonoran Desert Institute
and we are seeking an experienced
Admissions Representative
to join our team
Our story Sonoran Desert Institute (SDI) has been changing lives since 2000. As a DEAC accredited school, our mission is to provide students with current, industry-driven, quality education, delivered through online distance education and practical applications. SDI is an employee-owned company creating a culture with an ownership mentality at the foundation. We believe in rewarding our employees through the success of the institution. We’re proud to be recognized by the Great Place to Work Institute as a Great Place to Work for both 2023 and 2024 — and we’re just getting started. Come be a part of our dynamic organization where you will have the ability to impact the lives of others as they pursue their educational journey with us.
What you'll be doing The Admissions Representative I role is an integral role that directly impacts SDI’s mission through student satisfaction and care. The Admissions Representative I recruits and enrolls students that have expressed interest in furthering their education in areas of Firearms Technology and/or Unmanned Aircraft Technology. The individual is responsible for accurately portraying SDI’s academic programs, enrollment process, qualifications and financial consideration to each lead. The Admissions Representative I will make outgoing phone calls, answer incoming phone calls, send and receive emails, conduct interviews, and monitor our Live Chat platform, as they guide prospective students through all stages of the enrollment process. Successful Admissions Representatives have the ability to quickly establish rapport and build relationships by helping guide our prospective students with their enrollment choices.
Consistently meets or exceeds established individual goals
Contacts candidates assigned to Admissions Representative using phone, email, text, Live Chat, or other approved methods
Answers and/or returns all incoming phone calls, emails, and inquiries for any of our programs in a timely fashion
Evaluates the applicant’s qualifications, past experiences, and career objectives during the interview and other conversations to ensure a proper fit for SDI
Provides one on one personalized assistance to prospective students through the application, enrollment, and initial attendance process of the course
Ensures that all verbal and electronic interactions portray SDI’s programs and course offerings in a positive, professional way free from misrepresentation and in line with the guidance of various regulatory agencies including DEAC, Department of Education, ATF, DoD, the State of Arizona, VA, and more.
Acts as the liaison between the prospective student, Financial Services and Student Success to ensure a successful student experience
Presents SDI’s academic program information and evaluates the best fit for the prospective student
Monitors our Live Chat application, fielding questions and participating in continual dialog with the Live Chats as needed
Processes prospective student applications and all supporting documents into SDI’s information systems according to policy and with attention to detail
Maintains and monitors the lead database effectively
Participates in company, team and one-on-one meetings and coaching calls as assigned
Consistently uses the prescribed recruitment methodology
Supports and collaborates with other Admissions and SDI-wide staff to ensure a seamless student experience
Adheres to all company and regulatory rules and requirements
What we offer
Highly competitive compensation
Award winning culture
Employee Stock Ownership Plan (ESOP)
Comprehensive benefits package with 100% company-paid medical option for employee
401(k) with generous company match
Employee Assistance Program (EAP)
Pet Insurance
Company-paid Life insurance
Paid Time Off (Vacation, Sick, and Volunteer time off!)
14 Paid holidays
Referral program
Education Tuition Benefit program
Career development opportunities with a growing company
And perhaps most importantly, a team who is dedicated to your success!
Requirements What we're looking for
Bachelor degree required
One year or more experience in admissions/student enrollment required
One year or more experience in higher education preferred
Familiarity with firearms or drone technology and/or military affiliation/experience is helpful
Proficient with most Microsoft and Google programs and applications
Availability to work some Saturdays and evenings, as needed for coverage
Communication skills - both written and verbal
Positive interpersonal and relationship building skills for both internal and external relationships
Ability to operate in a competitive and with compassion
Ability to function well independently and as a member of a team
Excellent people skills and the ability to multi-task.
Results-oriented, organized self- starter with the ability to influence others
Knowledge of and commitment to regulatory and college enrollment policies, standards and procedures
Equal Opportunity Employer Sonoran Desert Institute is an Equal Opportunity Employer. It recruits and hires without regard to race, color, creed, religion, sex, national origin, age, veteran or disability status, sexual orientation, gender expression, or any factors prohibited by law and affirms in policy and practice to support equal opportunity in accordance with all applicable federal, state, and local laws.
*Unless specifically agreed upon, SDI does not provide relocation assistance
**Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
***All benefits not available immediately upon hire. Some eligibility requirements may need to be met to be eligible for some benefits based on company policy.
#J-18808-Ljbffr