Remote Jobs
Customer Service Representative - Insurance
Remote Jobs, Coppell, Texas, United States, 75019
Overview
Employer Industry: Insurance Services Benefits
Starting pay of $23.00 - $25.00/hour, with an additional $1.00/hour for bilingual fluency in English/Spanish Comprehensive benefits package including health coverage for medical, dental, and vision 401(K) saving plan with company match and pension Opportunities for growth and advancement within the organization Work remotely with a flexible schedule after training Employee discounts on memberships, insurance, travel, entertainment, and more What to Expect (Job Responsibilities)
Answer inbound calls and assist members with questions related to AAA memberships Deliver personalized, proactive solutions and recommend valuable products and services Engage with members using strong communication and a friendly, problem-solving mindset Resolve issues quickly and critically in a non-scripted environment Participate in ongoing coaching and development to enhance performance What is Required (Qualifications)
Prior customer service experience, with recent call center experience preferred Excellent communication skills (written, verbal, and listening) Ability to multitask and navigate computer systems in real time High school diploma or GED Must reside within 80 miles of 1225 Freeport Parkway, Coppell, TX 75019 How to Stand Out (Preferred Qualifications)
Spanish fluency is a plus A flexible, "can-do" mindset and willingness to adapt to change #InsuranceServices #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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Employer Industry: Insurance Services Benefits
Starting pay of $23.00 - $25.00/hour, with an additional $1.00/hour for bilingual fluency in English/Spanish Comprehensive benefits package including health coverage for medical, dental, and vision 401(K) saving plan with company match and pension Opportunities for growth and advancement within the organization Work remotely with a flexible schedule after training Employee discounts on memberships, insurance, travel, entertainment, and more What to Expect (Job Responsibilities)
Answer inbound calls and assist members with questions related to AAA memberships Deliver personalized, proactive solutions and recommend valuable products and services Engage with members using strong communication and a friendly, problem-solving mindset Resolve issues quickly and critically in a non-scripted environment Participate in ongoing coaching and development to enhance performance What is Required (Qualifications)
Prior customer service experience, with recent call center experience preferred Excellent communication skills (written, verbal, and listening) Ability to multitask and navigate computer systems in real time High school diploma or GED Must reside within 80 miles of 1225 Freeport Parkway, Coppell, TX 75019 How to Stand Out (Preferred Qualifications)
Spanish fluency is a plus A flexible, "can-do" mindset and willingness to adapt to change #InsuranceServices #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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