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Inside Sales Representative – Rochester NY

Dox Electronics, Inc., Rochester, New York, United States

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INSIDE SALES REPRESENTATIVE – ROCHESTER, NY Dox Electronics, Inc. is seeking a motivated and results-driven

Inside Sales Representative

to join our dynamic sales team. In this role, you will be responsible for maintaining relationships with existing clients. You will leverage your sales skills to engage with existing clients, understand their needs, and provide tailored solutions that drive sales growth. This position requires strong communication skills and a passion for technology sales.

We love what we do, and we make a difference every day!

The Dox Difference

We are security-focused!

In business for 40+ years

Average Engineer tenure of 15+ years – This may be your last job!

Pet-friendly office

Office Happy Hours

Weekly company sponsored lunches

Pool Table, Ping Pong, and Arcade games

Benefits

100% paid medical for single

100% paid dental for single

Paid vacations and holidays

Paid technology training and classes

Paid life insurance

Flexible Spending Account (FSA) program

401K program

3% Safe Harbor 401K plan without employee matching contributions

Work from home options

Job Description: Inside Sales Representative In this role, you will be responsible for maintaining relationships with existing clients. You will leverage your sales skills to engage with existing clients, understand their needs, and provide tailored solutions that drive sales growth. This position requires strong communication skills and a passion for technology sales.

Position Responsibilities include:

Utilize ConnectWise Manage to manage client interactions and track sales progress.

Engage in warm calling to follow up on leads generated through marketing efforts.

Develop and maintain current relationships with clients through effective communication and customer service.

Participate in negotiation processes to close deals effectively while ensuring customer satisfaction.

Reaching or exceeding quota.

Provide feedback on market trends and client preferences to support business development initiatives.

Must be able to demonstrate analytical and problem solving skills using knowledge and experience.

Must understand the business challenges of clients and relate affiliated solutions to solve those business problems.

Skills and Experience:

Proven experience in sales, customer service, or related field.

Proven experience in ConnectWise Manage.

3-5 years experience with recent experience selling to business.

Experience in selling technology solutions and professional services.

Enthusiastic and self-motivated.

Ability to build rapport with clients.

Ability to learn new products and processes.

Strong negotiation skills with the ability to influence decision-makers.

Excellent communication skills in English, both verbal and written.

Ability to provide exceptional customer service while managing multiple accounts.

Knowledge of business development strategies and marketing principles.

Experience in outbound calling and lead generation techniques.

A proactive approach to problem-solving with a focus on achieving results.

Physical Demands

Normal demands associated with an office environment.

Ability to work on computer for long periods.

Ability to communicate with individuals by telephone, email and face-to-face. Some travel may be required.

Work Authorization:

US Citizenship or Green Card

If you are interested in learning more or setting up an Interview, please click "Apply Now" below or Call (585) 295-1932.

Dox performs assessments all over the USA and has a separate project team for remediation.

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