A dynamic software company in New York is seeking a Customer Success Manager to oversee customer onboarding and renewals. The ideal candidate should have over 5 years of experience in SaaS and strong communication skills. Responsibilities include managing relationships with customers, collaborating with Product teams, and conducting business reviews to ensure customer satisfaction and product adoption. The role offers great benefits, including unlimited PTO, medical insurance, and equity options, in a supportive and hybrid work environment.
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