A dynamic B2B SaaS company based in New York is looking for a Customer Success Manager to manage a portfolio of startup and mid-market customers. In this hybrid role, you'll guide clients through onboarding, foster relationships with engineering and product teams, and ensure their successful product adoption. The ideal candidate has at least two years of experience in customer success within a B2B SaaS environment and a deep understanding of technical product complexities. This position offers a competitive salary and benefits, promoting a balance between work and life.
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