Request Technology, LLC
- 15+ years of related experience, preferably in platform engineering, DevOps, or developer tools
- 5+ years in people leadership or management
- Proven track record of delivering complex technical products in enterprise environments
- Experience with CI/CD pipelines, infrastructure as code, and cloud platforms
- Understanding of software development lifecycle and modern engineering practices
- Strong understanding of developer workflows, tooling, and pain points
- Familiarity with CI/CD tools (Jenkins, GitLab, GitHub Actions, etc.) including automation of these platforms for self-service
- Knowledge of infrastructure as code (Terraform, AWS operators, etc.)
- Understanding of containerization and Kubernetes fundamentals
- Experience with metrics, monitoring, and observability tools
Preferred
- Experience working in regulated industries or with compliance requirements
Responsibilities
- Define product vision and maintain 12–18-month roadmap for Developer Enablement aligned with organizational objectives and industry best practices
- Own and prioritize backlog for Developer Experience, Delivery Platform, and IaC Enablement
- Write user stories, facilitate sprint planning, and drive elimination of manual release bottlenecks through automated, self-service capabilities
- Serve as the voice of internal developers and DevOps practitioners
- Conduct user research to understand pain points; build relationships across engineering, security, and business units
- Partner with Infrastructure, Security, and Engineering teams to ensure seamless integration and technical alignment
- Drive platform adoption through documentation, training, workshops, and developer communities
- Supervises a team of 5 – 10 Platform Engineers