Customer Account Representative

Company Description Beloform Craft is a growing organization recognized for its commitment to quality, precision, and professionalism. Our work environment values clear communication, attention to detail, and a welcoming presence for both clients and team members. We take pride in building a workplace where reliability, organization, and growth go hand in hand.

Job Description We are seeking a

Customer Account Representative

to serve as a primary point of contact for our clients. This role focuses on managing accounts, supporting customer needs, and ensuring a seamless experience through clear communication and consistent follow-up. The ideal candidate is detail-oriented, reliable, and committed to delivering high-quality service in a professional environment.

Responsibilities

Act as the main contact for assigned customer accounts

Build and maintain strong, long-term client relationships

Address client inquiries and provide accurate information in a timely manner

Coordinate internally to ensure client requests are handled efficiently

Maintain organized and up-to-date account records

Support account retention by ensuring a positive and professional client experience

Qualifications

Strong verbal and written communication skills

Professional demeanor with a customer-focused approach

High level of organization and attention to detail

Ability to manage multiple accounts and priorities effectively

Comfortable working in a structured, fast-paced environment

Problem-solving mindset with a proactive attitude

Additional Information

Competitive salary ($55,000 – $59,000 per year)

Growth opportunities within a structured and stable organization

Professional development and skill-building support

Collaborative and respectful work environment

Long-term career potential

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