BeloForm Craft
Customer Account Representative
BeloForm Craft, Charlotte, North Carolina, United States, 28245
Overview
Beloform Craft is a growing company dedicated to delivering high-quality promotional solutions that strengthen brand presence and customer engagement. We pride ourselves on professionalism, collaboration, and continuous development, creating an environment where motivated individuals can grow and build long-term careers.
Job Description We are currently seeking a
Customer Account Representative
to join our team in Charlotte, NC. This role is ideal for a motivated individual who enjoys working directly with clients, managing accounts, and ensuring a seamless customer experience. The successful candidate will serve as a key point of contact between the company and its clients, helping maintain strong relationships while supporting business operations and account needs.
Responsibilities
Serve as the primary point of contact for assigned customer accounts
Manage client inquiries and provide timely, accurate information
Maintain and update customer account records and documentation
Coordinate with internal teams to ensure customer needs are met
Monitor account activity and support order or service follow-ups
Assist in resolving issues and ensuring overall customer satisfaction
Contribute to process improvements and service quality initiatives
Qualifications
Strong communication and interpersonal skills
Ability to manage multiple accounts and tasks efficiently
Excellent organizational and time-management abilities
Problem-solving mindset with attention to detail
Professional demeanor and customer-focused approach
Ability to work independently as well as part of a team
Additional Information
Competitive salary ($54,000 – $59,000 per year)
Opportunities for professional growth and career development
Supportive and collaborative work environment
Ongoing training and skill development
Stable full-time position with long-term potential
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Job Description We are currently seeking a
Customer Account Representative
to join our team in Charlotte, NC. This role is ideal for a motivated individual who enjoys working directly with clients, managing accounts, and ensuring a seamless customer experience. The successful candidate will serve as a key point of contact between the company and its clients, helping maintain strong relationships while supporting business operations and account needs.
Responsibilities
Serve as the primary point of contact for assigned customer accounts
Manage client inquiries and provide timely, accurate information
Maintain and update customer account records and documentation
Coordinate with internal teams to ensure customer needs are met
Monitor account activity and support order or service follow-ups
Assist in resolving issues and ensuring overall customer satisfaction
Contribute to process improvements and service quality initiatives
Qualifications
Strong communication and interpersonal skills
Ability to manage multiple accounts and tasks efficiently
Excellent organizational and time-management abilities
Problem-solving mindset with attention to detail
Professional demeanor and customer-focused approach
Ability to work independently as well as part of a team
Additional Information
Competitive salary ($54,000 – $59,000 per year)
Opportunities for professional growth and career development
Supportive and collaborative work environment
Ongoing training and skill development
Stable full-time position with long-term potential
#J-18808-Ljbffr