Alphabe Insight Inc
Customer Account Representative
Alphabe Insight Inc, Charlotte, North Carolina, United States, 28245
Job Description
We are currently seeking a
Customer Account Representative
to join our team in Charlotte, NC. This role is ideal for a motivated individual who enjoys working directly with clients, managing accounts, and ensuring a seamless customer experience. The successful candidate will serve as a key point of contact between the company and its clients, helping maintain strong relationships while supporting business operations and account needs. Responsibilities
Serve as the primary point of contact for assigned customer accounts Manage client inquiries and provide timely, accurate information Maintain and update customer account records and documentation Coordinate with internal teams to ensure customer needs are met Monitor account activity and support order or service follow-ups Assist in resolving issues and ensuring overall customer satisfaction Contribute to process improvements and service quality initiatives Qualifications
Strong communication and interpersonal skills Ability to manage multiple accounts and tasks efficiently Excellent organizational and time-management abilities Problem-solving mindset with attention to detail Professional demeanor and customer-focused approach Ability to work independently as well as part of a team Additional Information
Competitive salary ($54,000 – $59,000 per year) Opportunities for professional growth and career development Supportive and collaborative work environment Ongoing training and skill development Stable full-time position with long-term potential
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We are currently seeking a
Customer Account Representative
to join our team in Charlotte, NC. This role is ideal for a motivated individual who enjoys working directly with clients, managing accounts, and ensuring a seamless customer experience. The successful candidate will serve as a key point of contact between the company and its clients, helping maintain strong relationships while supporting business operations and account needs. Responsibilities
Serve as the primary point of contact for assigned customer accounts Manage client inquiries and provide timely, accurate information Maintain and update customer account records and documentation Coordinate with internal teams to ensure customer needs are met Monitor account activity and support order or service follow-ups Assist in resolving issues and ensuring overall customer satisfaction Contribute to process improvements and service quality initiatives Qualifications
Strong communication and interpersonal skills Ability to manage multiple accounts and tasks efficiently Excellent organizational and time-management abilities Problem-solving mindset with attention to detail Professional demeanor and customer-focused approach Ability to work independently as well as part of a team Additional Information
Competitive salary ($54,000 – $59,000 per year) Opportunities for professional growth and career development Supportive and collaborative work environment Ongoing training and skill development Stable full-time position with long-term potential
#J-18808-Ljbffr