Overview
JSM is a growing real estate, leasing, development, and investment firm hiring a full-time Senior Resident Consultant to support our Resident Services department. We are looking for a candidate who is service-oriented, team-minded, and passionate about creating a positive living experience for residents.
Responsibilities The Resident Consultant will assist with the completion of daily Residential and leasing operations. The essential functions of this position are listed below:
Provide courteous and professional service to residents and visitors, including greeting them in office, answering phone calls and emails, and booking tour appointments.
Schedule and conduct tours of units with residents wishing to transfer for the following lease term and complete the necessary follow-up procedures
Handle Renewals and Renewal Transfer Requests promptly and effectively
Manage Subleases as delegated by the Resident Services supervisor with speed and efficiency
Brainstorm, plan, and execute Resident Events, ensuring deadlines are met on time in collaboration with the RSM
Routinely tour the properties to assess cleaning or maintenance needs
Support the Leasing Team with seasonal events, such as assisting with parking leases, key creation, and audits
Assist with the mentoring of Residential part-time staff by leading their on-the-job training, delegating projects, and answering questions.
Qualifications
Associate’s degree or equivalent experience
2 years of relevant sales and customer service experience
Valid driver's license; driving is a requirement
Our Resident Consultants must be dependable and client-focused. This position is required to work some weekends based on part-time staffing and seasonal requirements.
Compensation & Benefits
Hourly starting rate - $19-$22 per hour - commission eligible
Comprehensive benefits package, including health, dental, vision, and life insurance
Paid time off and holidays
Paid day off for your birthday
401(k) with company match
Paid weekly
The starting hourly range for this position reflects a good-faith estimate of compensation at the time of this posting. The final compensation offered to a candidate may vary based on several factors, including but not limited to the candidate's experience, education, skills, and other qualifications relevant to the role.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for this position.
The pay range for this role is:
19 - 22 USD per hour
(616G)
#J-18808-Ljbffr
Responsibilities The Resident Consultant will assist with the completion of daily Residential and leasing operations. The essential functions of this position are listed below:
Provide courteous and professional service to residents and visitors, including greeting them in office, answering phone calls and emails, and booking tour appointments.
Schedule and conduct tours of units with residents wishing to transfer for the following lease term and complete the necessary follow-up procedures
Handle Renewals and Renewal Transfer Requests promptly and effectively
Manage Subleases as delegated by the Resident Services supervisor with speed and efficiency
Brainstorm, plan, and execute Resident Events, ensuring deadlines are met on time in collaboration with the RSM
Routinely tour the properties to assess cleaning or maintenance needs
Support the Leasing Team with seasonal events, such as assisting with parking leases, key creation, and audits
Assist with the mentoring of Residential part-time staff by leading their on-the-job training, delegating projects, and answering questions.
Qualifications
Associate’s degree or equivalent experience
2 years of relevant sales and customer service experience
Valid driver's license; driving is a requirement
Our Resident Consultants must be dependable and client-focused. This position is required to work some weekends based on part-time staffing and seasonal requirements.
Compensation & Benefits
Hourly starting rate - $19-$22 per hour - commission eligible
Comprehensive benefits package, including health, dental, vision, and life insurance
Paid time off and holidays
Paid day off for your birthday
401(k) with company match
Paid weekly
The starting hourly range for this position reflects a good-faith estimate of compensation at the time of this posting. The final compensation offered to a candidate may vary based on several factors, including but not limited to the candidate's experience, education, skills, and other qualifications relevant to the role.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for this position.
The pay range for this role is:
19 - 22 USD per hour
(616G)
#J-18808-Ljbffr