TurboTax is hiring: Customer Support Representative - Work from Home - TurboTax

Work from home with TurboTax Product Expert Get paid $24 per hour Get a $405 Certification bonus Work from home set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification Compensation Breakdown: Earn Up to $24.00 Per Hour Based on total weekly compensation when working 45+ hours per week Base Pay $18.50 per hour Includes: Guaranteed hourly pay Includes $3.00 Network Fee component Paid on every hour worked Weekly Bonus Opportunities Up to $250 per week Bonuses are performance schedule based: Hours Worked Bonus $100 Weekly Bonus when you work 36 44.99 hours $100 Weekly Bonus when you work 45+ hours TNPS Performance Bonus $50 Gift Card when you achieve: 4 or more TNPS Promoters in a single day Zero TNPS Detractors that same day As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $24 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. In Summary: Work from home set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday . Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification . Get paid $18.50 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert . En Español: Trabajar desde casa con un experto en productos TurboTax Obtenga 24 dólares por hora Reciba una bonificación de certificación 405 dólares El trabajo desde el hogar establece su propio horario flexible entre las 8 am EST y las 12 a la medianoche EST del lunes al domingo4 Gane $5/hora adicionales a partir del 9 de abril 15 para todas las horas trabajadas Certificación rápida 24 horas Como representante del servicio al cliente, ayudará a los clientes turboTex respondiendo sus preguntas sobre productos TurvoTax y software de declaración de impuestos. La mayoría de estas preguntas se refieren a descargar, iniciar sesión, comenzar con navegación básica, importar documentos, imprimir y archivar y cuestiones fiscales muy básicas. Le daremos apoyo continuo increíble para todo. Para tener éxito en este evento como proveedor de servicios para TurboTax necesitará ser competente en lo siguiente: Este puesto no requiere ningún fondo contable específico. Buscamos personas entusiastas que estén ansiosas por aprender y ayudar a los clientes de TurboTax con sus preguntas.