Commercial Insurance Account Manager
The Jonus Group, Saint Louis, Missouri, United States, 63146
Overview
Commercial Insurance Account Manager/CSR Seeking a highly motivated, detail-oriented Commercial Insurance Account Manager/Customer Service Representative (CSR) to join a team. The ideal candidate will provide outstanding service to clients by managing accounts, assisting with renewals, and addressing client inquiries. This position requires excellent organizational skills, a client-focused mindset, and the ability to work collaboratively. Responsibilities
Build and maintain strong client relationships by addressing customer inquiries and resolving issues promptly. Assist in preparing and processing renewal documents, quotes, and endorsements for commercial insurance policies. Support the sales team by identifying client needs and suggesting appropriate insurance solutions. Manage policy changes, cancellations, billing inquiries, and other customer service tasks. Maintain accurate and up-to-date account information in the system. Collaborate with underwriters, carriers, and other team members to provide seamless client support. Educate clients about available coverage options and changes to policy terms. Ensure compliance with all applicable laws and regulations in the insurance industry. Actively participate in company meetings, training, and development opportunities to enhance skills and knowledge. Qualifications/Requirements
Proven experience as an Account Assistant, Customer Service Representative, or similar role in commercial insurance. Strong understanding of commercial insurance concepts, policies, and procedures. Excellent communication skills, with the ability to clearly explain complex information to clients and team members. Proficient in using insurance management software and Microsoft Office Suite (Word, Excel, Outlook). Highly organized, with the ability to manage multiple tasks and deadlines. Exceptional problem-solving and decision-making skills. Ability to work both independently and as part of a collaborative team. Holds an active P&C (Property and Casualty) insurance license. Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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Commercial Insurance Account Manager/CSR Seeking a highly motivated, detail-oriented Commercial Insurance Account Manager/Customer Service Representative (CSR) to join a team. The ideal candidate will provide outstanding service to clients by managing accounts, assisting with renewals, and addressing client inquiries. This position requires excellent organizational skills, a client-focused mindset, and the ability to work collaboratively. Responsibilities
Build and maintain strong client relationships by addressing customer inquiries and resolving issues promptly. Assist in preparing and processing renewal documents, quotes, and endorsements for commercial insurance policies. Support the sales team by identifying client needs and suggesting appropriate insurance solutions. Manage policy changes, cancellations, billing inquiries, and other customer service tasks. Maintain accurate and up-to-date account information in the system. Collaborate with underwriters, carriers, and other team members to provide seamless client support. Educate clients about available coverage options and changes to policy terms. Ensure compliance with all applicable laws and regulations in the insurance industry. Actively participate in company meetings, training, and development opportunities to enhance skills and knowledge. Qualifications/Requirements
Proven experience as an Account Assistant, Customer Service Representative, or similar role in commercial insurance. Strong understanding of commercial insurance concepts, policies, and procedures. Excellent communication skills, with the ability to clearly explain complex information to clients and team members. Proficient in using insurance management software and Microsoft Office Suite (Word, Excel, Outlook). Highly organized, with the ability to manage multiple tasks and deadlines. Exceptional problem-solving and decision-making skills. Ability to work both independently and as part of a collaborative team. Holds an active P&C (Property and Casualty) insurance license. Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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