WCO Academy
Customer Service Representative (Event Team)
Employment Type:
Full-Time, Onsite
Start Date:
Immediate
We are a growing sales and marketing organization delivering face-to-face campaigns through live events, community activations, and promotional environments. As part of our continued expansion, we are now hiring a Customer Service Representative to join our Event Team.
This role is ideal for individuals who enjoy working with the public, thrive in energetic environments, and want to build professional communication skills while being part of well-organised, people-first event campaigns.
About the Role As a Customer Service Representative on the Event Team, you’ll be responsible for delivering positive, engaging customer experiences at live events and promotional locations. You’ll act as a point of contact for members of the public, answering questions, sharing information, and ensuring each interaction reflects professionalism and care.
This is a fully onsite, customer-facing role with full training provided. No prior customer service or event experience is required.
What the Role Involves This position focuses on in-person customer support and engagement during live campaigns, including:
Welcoming and engaging members of the public at events and promotional sites
Providing clear, friendly information about campaigns, services, or initiatives
Answering customer questions and addressing basic concerns confidently
Supporting event setup, flow, and customer experience throughout the day
Creating positive first impressions through professional and approachable communication
Working closely with the wider event team to ensure smooth campaign delivery
Receiving feedback, tracking interactions, and continuously improving service quality
Who This Role Suits We are looking for people who bring energy, reliability, and a customer-first mindset. This role is well-suited to a candidate who:
Enjoy interacting with people face-to-face
Communicate clearly and confidently
Remain professional, calm, and approachable in busy environments
Are adaptable and comfortable working at different event locations
Value teamwork, learning, and personal development
What’s On Offer
Competitive weekly pay and performance-based bonuses
Comprehensive training in customer service, event engagement, and communication
Ongoing coaching and development support
Clear opportunities to progress into senior event, campaign, or leadership roles
Supportive, team-oriented culture with regular recognition
Apply If you’re looking for a people-focused role where no two days are the same and your communication skills truly matter, apply today for immediate consideration.
#J-18808-Ljbffr
Full-Time, Onsite
Start Date:
Immediate
We are a growing sales and marketing organization delivering face-to-face campaigns through live events, community activations, and promotional environments. As part of our continued expansion, we are now hiring a Customer Service Representative to join our Event Team.
This role is ideal for individuals who enjoy working with the public, thrive in energetic environments, and want to build professional communication skills while being part of well-organised, people-first event campaigns.
About the Role As a Customer Service Representative on the Event Team, you’ll be responsible for delivering positive, engaging customer experiences at live events and promotional locations. You’ll act as a point of contact for members of the public, answering questions, sharing information, and ensuring each interaction reflects professionalism and care.
This is a fully onsite, customer-facing role with full training provided. No prior customer service or event experience is required.
What the Role Involves This position focuses on in-person customer support and engagement during live campaigns, including:
Welcoming and engaging members of the public at events and promotional sites
Providing clear, friendly information about campaigns, services, or initiatives
Answering customer questions and addressing basic concerns confidently
Supporting event setup, flow, and customer experience throughout the day
Creating positive first impressions through professional and approachable communication
Working closely with the wider event team to ensure smooth campaign delivery
Receiving feedback, tracking interactions, and continuously improving service quality
Who This Role Suits We are looking for people who bring energy, reliability, and a customer-first mindset. This role is well-suited to a candidate who:
Enjoy interacting with people face-to-face
Communicate clearly and confidently
Remain professional, calm, and approachable in busy environments
Are adaptable and comfortable working at different event locations
Value teamwork, learning, and personal development
What’s On Offer
Competitive weekly pay and performance-based bonuses
Comprehensive training in customer service, event engagement, and communication
Ongoing coaching and development support
Clear opportunities to progress into senior event, campaign, or leadership roles
Supportive, team-oriented culture with regular recognition
Apply If you’re looking for a people-focused role where no two days are the same and your communication skills truly matter, apply today for immediate consideration.
#J-18808-Ljbffr