Overview
Red E, LLC is a Fargo, North Dakota engineering-based company that specializes in the development, sales, and service of specialty products for agricultural equipment. As a fully integrated company with over 35 team members, we utilize the latest tools and technology to provide value-added parts and services to farmers around the world. Red E has seen incredible growth in its 13-year history with notable achievements including No. 923 on the 2021 Inc. 5000 list of the fastest-growing private companies in America, No. 1962 in 2023, and recognition as the 2023 Small Business Persons of the Year for the state of North Dakota. Red E offers more than a job — it’s an opportunity to be part of helping farmers feed the world. Be part of a team that is ringing the bell of excellence and making a difference every day! We’re Different
Plain and simple, it\'s our culture and drive for excellence. We are a closely knit team that strives for being the best that we can be. Employee feedback highlighted keywords like Family, Caring, Genuine, Team Focused, Collaborative, and Hard Working. We prioritize in-person collaboration at the office and focus on four key areas to create an excellent workplace: Leadership: Be the best example through servant leadership. Allowing others to feel a sense of ownership and pride in what they do. Purpose: Understand what we do and why we do it. Truly know we are making a difference and helping farmers feed people around the world. Constantly strive to bring the best services and products to the marketplace. Opportunity: Continual improvement while looking for new products and services that make a difference in people\'s lives. Growth: If we aren\'t growing, we aren\'t winning. In addition to awesome co-workers and a great company culture, Red E provides eligible employees with: 401K Retirement Plan with Company Match Health, Dental, & Vision Insurance Plan options Life and Disability Insurance Plan options Supplemental Voluntary Benefits Paid Time Off (PTO) and Paid Holidays Paid Volunteering Time Matching Charitable Gift Fund Quarterly Team Building Events Modified Flex Time Plan Annual Profit Sharing To learn more about our organization, check out our organization information during recruitment process. Sales Administrative Assistant Primary Responsibilities: Manage and process incoming orders by phone, email, and walk-in customers in a timely manner Accurately process customer quotes, invoices & pack slips Maintain customer relationships with order follow up inquiries Disseminate qualified prospects to the sales team and enter them into CRM Assist with maintaining ongoing yearly service team schedules, including scheduling new rebuilds, staying in contact with customers who have rebuilds scheduled, and working with the Service Director to make sure the rebuild crew is prepared for weekly rebuilds Process customer returns Take payments over the phone and in person Communicate to purchasing any parts that are low inventory when creating sales orders Communicate with warehouse regarding order status changes and/or backordered inventory Provide backup support to other departments as needed Sales Administrative Assistant Qualifications High School Graduate 1+ years of Customer Service experience; Ag experience preferred but not required Ability to build strong, influential relationships, maintain confidentiality, and exhibit professional composure Exceptional attention to detail, strong organizational skills, and effective time management skills Effective oral and written communication skills and excellent interpersonal skills Ability to effectively communicate information about the company in a positive manner to prospective clients Ability to work independently and cooperatively as part of a team to achieve shared goals Proficiency with technology including e-mail, internet, and Office 365 applications Experience with using a CRM system (HubSpot, Salesforce, etc.) preferred Ability to quickly adapt to change and work with diverse customers Farming background and/or experience in farming industry is a plus Compensation: The pay range for this role is 37,500 - 46,000 USD per year (Main Office).
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Red E, LLC is a Fargo, North Dakota engineering-based company that specializes in the development, sales, and service of specialty products for agricultural equipment. As a fully integrated company with over 35 team members, we utilize the latest tools and technology to provide value-added parts and services to farmers around the world. Red E has seen incredible growth in its 13-year history with notable achievements including No. 923 on the 2021 Inc. 5000 list of the fastest-growing private companies in America, No. 1962 in 2023, and recognition as the 2023 Small Business Persons of the Year for the state of North Dakota. Red E offers more than a job — it’s an opportunity to be part of helping farmers feed the world. Be part of a team that is ringing the bell of excellence and making a difference every day! We’re Different
Plain and simple, it\'s our culture and drive for excellence. We are a closely knit team that strives for being the best that we can be. Employee feedback highlighted keywords like Family, Caring, Genuine, Team Focused, Collaborative, and Hard Working. We prioritize in-person collaboration at the office and focus on four key areas to create an excellent workplace: Leadership: Be the best example through servant leadership. Allowing others to feel a sense of ownership and pride in what they do. Purpose: Understand what we do and why we do it. Truly know we are making a difference and helping farmers feed people around the world. Constantly strive to bring the best services and products to the marketplace. Opportunity: Continual improvement while looking for new products and services that make a difference in people\'s lives. Growth: If we aren\'t growing, we aren\'t winning. In addition to awesome co-workers and a great company culture, Red E provides eligible employees with: 401K Retirement Plan with Company Match Health, Dental, & Vision Insurance Plan options Life and Disability Insurance Plan options Supplemental Voluntary Benefits Paid Time Off (PTO) and Paid Holidays Paid Volunteering Time Matching Charitable Gift Fund Quarterly Team Building Events Modified Flex Time Plan Annual Profit Sharing To learn more about our organization, check out our organization information during recruitment process. Sales Administrative Assistant Primary Responsibilities: Manage and process incoming orders by phone, email, and walk-in customers in a timely manner Accurately process customer quotes, invoices & pack slips Maintain customer relationships with order follow up inquiries Disseminate qualified prospects to the sales team and enter them into CRM Assist with maintaining ongoing yearly service team schedules, including scheduling new rebuilds, staying in contact with customers who have rebuilds scheduled, and working with the Service Director to make sure the rebuild crew is prepared for weekly rebuilds Process customer returns Take payments over the phone and in person Communicate to purchasing any parts that are low inventory when creating sales orders Communicate with warehouse regarding order status changes and/or backordered inventory Provide backup support to other departments as needed Sales Administrative Assistant Qualifications High School Graduate 1+ years of Customer Service experience; Ag experience preferred but not required Ability to build strong, influential relationships, maintain confidentiality, and exhibit professional composure Exceptional attention to detail, strong organizational skills, and effective time management skills Effective oral and written communication skills and excellent interpersonal skills Ability to effectively communicate information about the company in a positive manner to prospective clients Ability to work independently and cooperatively as part of a team to achieve shared goals Proficiency with technology including e-mail, internet, and Office 365 applications Experience with using a CRM system (HubSpot, Salesforce, etc.) preferred Ability to quickly adapt to change and work with diverse customers Farming background and/or experience in farming industry is a plus Compensation: The pay range for this role is 37,500 - 46,000 USD per year (Main Office).
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