Designs training programs, including classroom lectures, online courses, and self-study sessions, directed at employees, organization members, or those who use the organization's products or services.
Develops and updates course content and coordinates learning curriculum.
Conducts assessment and analysis to identify new development needs and recommends training methods accordingly.
Maintains in-depth and up-to-date knowledge of the related field.
Requirements:
Proficient in Articulate 360
Technology:
Storyline, Articulate 360
SharePoint
Experience creating leadership training material.
Insurance industry and call center background
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