Subscription Renewals Representative (Remote - West Coast, USA)
Commvault, Oregon, Wisconsin, United States, 53575
Subscription Renewals Representative (Remote - West Coast, USA)
Arizona, California, Oregon, Washington
Recruitment Fraud Alert
We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.
What to know:
Commvault does not conduct interviews by email or text.
We will never ask you to submit sensitive documents (including banking information, SSN, etc.) before your first day.
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI‑powered platform combines best‑in‑class data protection, exceptional data security, advanced data intelligence, and lightning‑fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
Job Description
Commvault has an outstanding career opportunity for a Subscription Renewals Representative to support customer retention, expansion, and subscription revenue growth. This role is responsible for managing a book of renewal business, proactively engaging customers, and executing renewals through a consultative sales motion.
The ideal candidate is proactive, customer‑focused, and comfortable operating in a fast‑paced environment while balancing multiple priorities.
The Subscription Renewals Representative partners closely with cross‑functional teams across the software lifecycle to support renewal and expansion execution. This role requires strong execution discipline, effective communication skills, and a working understanding of subscription sales, forecasting, and pipeline management.
How You Will Make an Impact
Manage a portfolio of subscription renewals, driving on‑time renewals and expansion.
Proactively engage customers to scope environments and present renewal and multi‑year subscription options.
Identify, position, and close upsell and cross‑sell opportunities as part of the renewal motion.
Maintain accurate pipeline, forecasting, and opportunity data in Salesforce and related tools.
Partner with Account Executives, Customer Success Managers, and cross‑functional teams to execute renewals and resolve issues.
Communicate effectively with customers to advance deals, address concerns, and drive decisions.
Navigate and de‑escalate customer issues by establishing clear next steps, owners, and timelines.
Demonstrate strong follow‑up and accountability to ensure deal progression and customer satisfaction.
Participate in operating rhythms including forecast calls, pipeline reviews, and deal inspections.
Maintain strong working knowledge of Commvault products, pricing, and processes.
What You Need to Be Successful
4–6 years of experience in renewals, inside sales, or a related customer‑facing sales role.
Strong communication skills with the ability to engage customers in a consultative manner.
Proven ability to manage multiple opportunities and priorities simultaneously.
Results‑driven mindset with the ability to identify and execute expansion opportunities.
Experience using Salesforce CRM and sales enablement tools.
Strong organizational skills with high attention to detail.
Ability to operate effectively in a cross‑functional, team‑oriented environment.
Familiarity with subscription‑based sales motions, forecasting, and pipeline management.
Exposure to sales methodologies such as MEDDPICC and Command of the Message (preferred).
Why You’ll Love Working Here
High income‑earning opportunities based on individual performance.
Employee Stock Purchase Plan (ESPP).
Continuous professional development, product training, and career pathing.
Sales training in MEDDIC and Command of the Message.
Generous, competitive benefits supporting your health, financial security, and work‑life balance.
Pay Range
$54,400 - $100,050 USD
Commvault is an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
Voluntary Self‑Identification: As a federal contractor, we require equal employment opportunity and need to collect information about your veteran status and disability status. Your answers are confidential and participation is voluntary. Providing this information does not affect your application. If you believe you belong to a protected veteran category, have a service‑connected disability, or are a disabled veteran, please indicate that information. We use it solely to comply with federal reporting requirements and to support our commitment to diversity and inclusion.
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr
Recruitment Fraud Alert
We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.
What to know:
Commvault does not conduct interviews by email or text.
We will never ask you to submit sensitive documents (including banking information, SSN, etc.) before your first day.
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI‑powered platform combines best‑in‑class data protection, exceptional data security, advanced data intelligence, and lightning‑fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
Job Description
Commvault has an outstanding career opportunity for a Subscription Renewals Representative to support customer retention, expansion, and subscription revenue growth. This role is responsible for managing a book of renewal business, proactively engaging customers, and executing renewals through a consultative sales motion.
The ideal candidate is proactive, customer‑focused, and comfortable operating in a fast‑paced environment while balancing multiple priorities.
The Subscription Renewals Representative partners closely with cross‑functional teams across the software lifecycle to support renewal and expansion execution. This role requires strong execution discipline, effective communication skills, and a working understanding of subscription sales, forecasting, and pipeline management.
How You Will Make an Impact
Manage a portfolio of subscription renewals, driving on‑time renewals and expansion.
Proactively engage customers to scope environments and present renewal and multi‑year subscription options.
Identify, position, and close upsell and cross‑sell opportunities as part of the renewal motion.
Maintain accurate pipeline, forecasting, and opportunity data in Salesforce and related tools.
Partner with Account Executives, Customer Success Managers, and cross‑functional teams to execute renewals and resolve issues.
Communicate effectively with customers to advance deals, address concerns, and drive decisions.
Navigate and de‑escalate customer issues by establishing clear next steps, owners, and timelines.
Demonstrate strong follow‑up and accountability to ensure deal progression and customer satisfaction.
Participate in operating rhythms including forecast calls, pipeline reviews, and deal inspections.
Maintain strong working knowledge of Commvault products, pricing, and processes.
What You Need to Be Successful
4–6 years of experience in renewals, inside sales, or a related customer‑facing sales role.
Strong communication skills with the ability to engage customers in a consultative manner.
Proven ability to manage multiple opportunities and priorities simultaneously.
Results‑driven mindset with the ability to identify and execute expansion opportunities.
Experience using Salesforce CRM and sales enablement tools.
Strong organizational skills with high attention to detail.
Ability to operate effectively in a cross‑functional, team‑oriented environment.
Familiarity with subscription‑based sales motions, forecasting, and pipeline management.
Exposure to sales methodologies such as MEDDPICC and Command of the Message (preferred).
Why You’ll Love Working Here
High income‑earning opportunities based on individual performance.
Employee Stock Purchase Plan (ESPP).
Continuous professional development, product training, and career pathing.
Sales training in MEDDIC and Command of the Message.
Generous, competitive benefits supporting your health, financial security, and work‑life balance.
Pay Range
$54,400 - $100,050 USD
Commvault is an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
Voluntary Self‑Identification: As a federal contractor, we require equal employment opportunity and need to collect information about your veteran status and disability status. Your answers are confidential and participation is voluntary. Providing this information does not affect your application. If you believe you belong to a protected veteran category, have a service‑connected disability, or are a disabled veteran, please indicate that information. We use it solely to comply with federal reporting requirements and to support our commitment to diversity and inclusion.
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr