Digital Banking Support Specialist I

A community-focused bank in Massachusetts is seeking a Customer Service Specialist I to provide superior customer service and assist with issue resolution. You will manage customer inquiries, document interactions in the CRM system, and help drive digital adoption of banking services. Ideal candidates will have customer service experience and strong communication skills, ensuring that all customer queries are resolved effectively and efficiently. This role contributes directly to enhancing customer relationships and satisfaction. #J-18808-Ljbffr