Senior Manager, Sales Operations - Ottava
Johnson & Johnson, Cincinnati, Ohio, United States, 45208
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Purpose The Sr Manager, Sales Operations leads forecasting, analytics, performance reporting, CRM discipline, and salesforce effectiveness for the OTTAVA US commercial organization. This role ensures pipeline visibility, demand planning accuracy, and operational consistency across the capital and clinical sales teams.
You Will Be Responsible For
Own CRM, opportunity stage accuracy, pipeline reporting, and performance dashboards.
Partner with Sales leadership to drive salesforce excellence and productivity improvements.
Lead forecasting, demand planning inputs, and pipeline analytics to support S&OP and commercial planning.
Manage KPI frameworks, business reviews, and operational routines.
Provide insights that shape targeting, segmentation, and resource allocation.
Collaborate closely with Medtech Surgery counterparts (Surgery, Polyphonic and Monarch).
Qualifications / Requirements
8+ years in sales operations, or commercial analytics.
Strong CRM/reporting expertise.
Analytical and process‑driven, with strong stakeholder communication skills.
Preferred Skills Compliance Management, Contract Management, Mentorship, Negotiation, Office Administration, Organizing, Performance Measurement, Process Improvements, Proofreading, Relationship Building, Risk Assessments, Sales Enablement, Sales Support, Sales Terms and Conditions, Technical Credibility, Tender Management
Pay Transparency The anticipated base pay range for this position is: $142,000.00 - $244,950.00.
Benefits Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation – 120 hours per calendar year; Sick time – 40 hours per calendar year; Holiday pay, including Floating Holidays – 13 days per calendar year; Work, Personal and Family Time – up to 40 hours per calendar year; Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child; Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year; Caregiver Leave – 80 hours in a 52-week rolling period; Volunteer Leave – 32 hours per calendar year; Military Spouse Time-Off – 80 hours per calendar year. For additional general information on Company benefits, please go to https://www.careers.jnj.com/employee-benefits.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.
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Purpose The Sr Manager, Sales Operations leads forecasting, analytics, performance reporting, CRM discipline, and salesforce effectiveness for the OTTAVA US commercial organization. This role ensures pipeline visibility, demand planning accuracy, and operational consistency across the capital and clinical sales teams.
You Will Be Responsible For
Own CRM, opportunity stage accuracy, pipeline reporting, and performance dashboards.
Partner with Sales leadership to drive salesforce excellence and productivity improvements.
Lead forecasting, demand planning inputs, and pipeline analytics to support S&OP and commercial planning.
Manage KPI frameworks, business reviews, and operational routines.
Provide insights that shape targeting, segmentation, and resource allocation.
Collaborate closely with Medtech Surgery counterparts (Surgery, Polyphonic and Monarch).
Qualifications / Requirements
8+ years in sales operations, or commercial analytics.
Strong CRM/reporting expertise.
Analytical and process‑driven, with strong stakeholder communication skills.
Preferred Skills Compliance Management, Contract Management, Mentorship, Negotiation, Office Administration, Organizing, Performance Measurement, Process Improvements, Proofreading, Relationship Building, Risk Assessments, Sales Enablement, Sales Support, Sales Terms and Conditions, Technical Credibility, Tender Management
Pay Transparency The anticipated base pay range for this position is: $142,000.00 - $244,950.00.
Benefits Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation – 120 hours per calendar year; Sick time – 40 hours per calendar year; Holiday pay, including Floating Holidays – 13 days per calendar year; Work, Personal and Family Time – up to 40 hours per calendar year; Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child; Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year; Caregiver Leave – 80 hours in a 52-week rolling period; Volunteer Leave – 32 hours per calendar year; Military Spouse Time-Off – 80 hours per calendar year. For additional general information on Company benefits, please go to https://www.careers.jnj.com/employee-benefits.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.
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