Key Account Manager (KAM) - Rare & Specialty Products
Harrow, Inc., New Orleans, Louisiana, United States, 70123
Key Account Manager (KAM) - Rare & Specialty Products
New Orleans Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It is easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us. Who is Harrow? Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need. We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of! Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including: A broad Dry Eye Disease product line, led by VEVYE ® and bolstered by well-known adjacent ocular surface disease products such as FLAREX ® and FRESHKOTE ® A peri-operative Surgical product line, led by TRIESENCE ® , and BYQLOVI TM A Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO ® , NATACYN ® , and VERKAZIA ® A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01 Job Summary The Key Account Manager (KAM) for the Rare & Specialty Products (RSP) Business Unit is responsible for launching and growing market share with a strong focus on driving demand through the commercial payer channel in a defined geographic area, reporting to the Area Sales Manager (ASM). The RSP product portfolio consists of 11 branded products with a promotional emphasis on Verkazia, Natacyn, Ilevro, and TobraDex ST. This position requires a highly motivated self-starter who offers solutions to challenges, has a positive presence with internal and external customers, is well-organized, and can multitask in a continuously changing, dynamic ophthalmic market environment. Assigned monthly/quarterly/annual sales revenue and product objectives, which will be achieved through consultation and value-based communications with ophthalmologists, optometrists, select primary care physicians, and staff on the indication, use, characteristics, and advantages of Harrow ophthalmic branded formulations. Prospective candidates should have pharmaceutical or medical device sales experience and a proven track record of success selling to physicians, private clinics, and support staff. This position requires about 80% travel. CoreResponsibilities Meetorexceedquarterlysalesrevenueandproductgoals Focus is on the development of new customers while converting the existing customer base Entrepreneurial mindset to analyze, develop, and grow the territory business Drive demand through organic pull-through and deploy any and all reimbursement solutions Callonophthalmicand primary carehealthcareprofessionalsindefinedmarkets Developcriticalphysicianandstaffrelationshipswithintheassignedgeography Utilizesinternalresourceswhendevelopingquarterlyactionplans andpartneringwithaccounts AllsalesactivityisadequatelyrecordedinCRMin a timely manner CompetentinPowerPoint,Excel,Word&Outlook Maintainanin-depthandprofessionallevelunderstandingofourophthalmicproductportfolio and the competition Articulatetheclinicalbenefitsoftheproducts/formulationsandoursolutionsthatcomplementthem ina compliant manner Actwithasenseofurgencyatalllevelsofcustomercareandfollowup Collaboratewithinternaldepartmentsandpeers Abilitytotravelthroughouttheassignedgeographyonaroutinebasis Expectedtravelinthefieldwillbeabout80%,whichmayincludeovernightstays Complywithallstateandfederal-specificlegislationandregulatoryrequirements Manageexpensesinathoughtful,responsible,andethicalmanner Resourceful thinker who may not have a complete roadmap to success, but finds the resources available to win and prosper Actsastheliaisonforcustomerswithcontinualfollow-up Qualifications & Requirements Bachelor’sdegreeinarelatedfield A high-energy, self-starter mindset is essential to success in this role Abilitytobuild,develop,andfosterlongstandingrelationshipswithcustomers Abilitytoquicklyabsorbproductandpracticeinformationandoffersolutionsthatresonate Experiencewiththeexecutionofstrategicandtargetedbusinessplansaroundprioritiesandgoals Proficient with MS Office products, including Word, Excel, and PowerPoint Clinical understanding in the specialty of ophthalmology is preferred Knowledge of the payer landscape, Commercial, Medicare Part D, and dual eligibility is beneficial Knowledgeofhowphysiciansmakedecisionsregardingpatientcareforvarioustherapies Ability to become proficient with the CRM system Position Type Remote Travel Up to80% weekly travel in a defined territory with overnights potentially required Create a Job Alert Interested in building your career at Harrow, Inc.? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Do you have a Bachelor's degree in a related field? Select... Do you have 1-3 years of experience in pharmaceutical or medical device sales? Select... Do you have ophthalmology experience? Select... Do you require sponsorship? Select... Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Harrow, Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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New Orleans Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It is easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us. Who is Harrow? Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need. We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of! Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including: A broad Dry Eye Disease product line, led by VEVYE ® and bolstered by well-known adjacent ocular surface disease products such as FLAREX ® and FRESHKOTE ® A peri-operative Surgical product line, led by TRIESENCE ® , and BYQLOVI TM A Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO ® , NATACYN ® , and VERKAZIA ® A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01 Job Summary The Key Account Manager (KAM) for the Rare & Specialty Products (RSP) Business Unit is responsible for launching and growing market share with a strong focus on driving demand through the commercial payer channel in a defined geographic area, reporting to the Area Sales Manager (ASM). The RSP product portfolio consists of 11 branded products with a promotional emphasis on Verkazia, Natacyn, Ilevro, and TobraDex ST. This position requires a highly motivated self-starter who offers solutions to challenges, has a positive presence with internal and external customers, is well-organized, and can multitask in a continuously changing, dynamic ophthalmic market environment. Assigned monthly/quarterly/annual sales revenue and product objectives, which will be achieved through consultation and value-based communications with ophthalmologists, optometrists, select primary care physicians, and staff on the indication, use, characteristics, and advantages of Harrow ophthalmic branded formulations. Prospective candidates should have pharmaceutical or medical device sales experience and a proven track record of success selling to physicians, private clinics, and support staff. This position requires about 80% travel. CoreResponsibilities Meetorexceedquarterlysalesrevenueandproductgoals Focus is on the development of new customers while converting the existing customer base Entrepreneurial mindset to analyze, develop, and grow the territory business Drive demand through organic pull-through and deploy any and all reimbursement solutions Callonophthalmicand primary carehealthcareprofessionalsindefinedmarkets Developcriticalphysicianandstaffrelationshipswithintheassignedgeography Utilizesinternalresourceswhendevelopingquarterlyactionplans andpartneringwithaccounts AllsalesactivityisadequatelyrecordedinCRMin a timely manner CompetentinPowerPoint,Excel,Word&Outlook Maintainanin-depthandprofessionallevelunderstandingofourophthalmicproductportfolio and the competition Articulatetheclinicalbenefitsoftheproducts/formulationsandoursolutionsthatcomplementthem ina compliant manner Actwithasenseofurgencyatalllevelsofcustomercareandfollowup Collaboratewithinternaldepartmentsandpeers Abilitytotravelthroughouttheassignedgeographyonaroutinebasis Expectedtravelinthefieldwillbeabout80%,whichmayincludeovernightstays Complywithallstateandfederal-specificlegislationandregulatoryrequirements Manageexpensesinathoughtful,responsible,andethicalmanner Resourceful thinker who may not have a complete roadmap to success, but finds the resources available to win and prosper Actsastheliaisonforcustomerswithcontinualfollow-up Qualifications & Requirements Bachelor’sdegreeinarelatedfield A high-energy, self-starter mindset is essential to success in this role Abilitytobuild,develop,andfosterlongstandingrelationshipswithcustomers Abilitytoquicklyabsorbproductandpracticeinformationandoffersolutionsthatresonate Experiencewiththeexecutionofstrategicandtargetedbusinessplansaroundprioritiesandgoals Proficient with MS Office products, including Word, Excel, and PowerPoint Clinical understanding in the specialty of ophthalmology is preferred Knowledge of the payer landscape, Commercial, Medicare Part D, and dual eligibility is beneficial Knowledgeofhowphysiciansmakedecisionsregardingpatientcareforvarioustherapies Ability to become proficient with the CRM system Position Type Remote Travel Up to80% weekly travel in a defined territory with overnights potentially required Create a Job Alert Interested in building your career at Harrow, Inc.? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Do you have a Bachelor's degree in a related field? Select... Do you have 1-3 years of experience in pharmaceutical or medical device sales? Select... Do you have ophthalmology experience? Select... Do you require sponsorship? Select... Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Harrow, Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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