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LHH

Collections Specialist

LHH, Louisville, Kentucky, United States, 40201

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Collections Specialist

We are seeking a Collections Specialist to join our team and help maintain healthy cash flow by managing overdue accounts. This role involves proactive communication with customers, resolving billing issues, and ensuring timely payments while maintaining positive relationships. Key Responsibilities: Monitor and manage assigned accounts to ensure timely collection of outstanding balances. Make outbound collection calls and respond to inquiries professionally. Investigate and resolve billing discrepancies and payment disputes. Collaborate with internal teams (Sales, Customer Service, Accounting) to address issues. Maintain accurate records of collection activities and account status. Prepare reports on collection progress and delinquency trends. Requirements: Experience:

13 years in collections, accounts receivable, or related field. Technical Skills:

Proficiency in Microsoft Office; experience with ERP or AR systems preferred. Soft Skills:

Strong communication, negotiation, and problem-solving abilities. Ability to work independently and meet deadlines in a fast-paced environment. Preferred Qualifications: Knowledge of lien and bond processes (for construction or manufacturing industries). Familiarity with tools like High Radius or similar platforms. Pay Details: $19.00 to $24.00 per hour Search managed by: Ashley Spivey Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Ref: US_EN_27_814086_3106819