* Meet prospects visiting the rental office, fill out visitor cards and pre-qualify prospects.* Show model/vacant apartments, using approved rents and following marketing policies, obtain applications and deposits from qualified applicants.* Process application file and fill out resident processing checklist.* Conduct lease signing and move-in meetings for new residents.* Obtain approval to execute lease, obtain signatures, issue apartment keys and conduct move-in inspection.* Perform pre move-in inspection in accordance with move-in policy, ensure that all move-in paperwork is complete, including lease, community information, move-in packets and perform move out inspection when notice is received.* Accept rental payments, maintain accurate records of all community transactions and submit on a timely basis (i.e., rent roll, delinquency reports move in and move out).* Generate computerized work orders from resident contacts; answers questions and follows up to keep residents informed.* Enter scheduled, in-progress, complete and incomplete work orders; generates follow-up work orders for incomplete work.* Follow up with residents with a Satisfaction Survey – making sure the work was done to their satisfaction.* Inspect building and vacant apartment weekly to ensure they meet designated standards.* Meet with housekeeping staff to ensure standards are being met.* Provide constant vendor/contractor communication concerning scheduling, billing, vendor relations and certificates of insurance.* Ensure that A/P invoice are submitted for payment.* Participate in outreach marketing.* Plan and implement events for residents to build community and help new residents acclimate.* Assist in monitoring renewals, distribute and follow-up on renewal notices.* Assist with the front desk when the receptionist is not present and during times of heavy traffic.* Perform other duties as assigned.* Office equipment.* Has the ability to move to on and off-campus locations as needed.* Up to 22 days of vacation, 10 recognized holidays, and sick time.* Competitive health insurance packages with priority appointments and lower copays/coinsurance.* Take advantage of our free Metro transit U-Pass for eligible employees.* WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.* WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.Yes. Due to the unique needs of each search, the selection process may occur at different paces for open positions. Individuals are encouraged to apply to all open positions of interest for which they meet the Required Qualifications.Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care.WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems.We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.**Useful Links****Accommodation**If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.**Regulatory Postings**Know Your Rights: Workplace Discrimination is Illegal Poster(; )
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