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Sales Associate PT - Statesville ReStore

Habitat Charlotte Region in, Statesville, North Carolina, United States, 28625

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Part Time (25 hours per week): Weekdays, weekends, and some holidays FLSA Status: Non-Exempt Pay Rate:

$17.75 per hour

Job Purpose The Sales Associate at Habitat Charlotte Region is responsible for providing exceptional customer service and supporting the sales team in achieving sales targets. This role involves engaging with customers, understanding their needs, and offering suitable solutions to enhance their shopping experience. The Sales Associate plays a crucial part in promoting the organization's mission and contributing to the overall success of the ReStore.

About Habitat for Humanity of the Charlotte Region Habitat for Humanity of the Charlotte Region brings people together to build homes, communities, and hope. We partner with local families to create safe, affordable housing and strengthen neighborhoods through volunteerism, advocacy, and equitable housing opportunities.

This position operates in a retail environment that may require standing for extended periods and occasional lifting of up to 50 pounds. The role may require weekend availability and flexibility to meet store needs.

Key Responsibilities

Greet customers warmly and ascertain their needs to provide assistance and information on product features.

Maintain a high level of product knowledge to effectively communicate benefits and features to customers.

Assist in achieving sales goals by actively promoting products and upselling when appropriate.

Ensure the sales floor is well-organized, clean, and visually appealing to enhance the customer shopping experience.

Process transactions accurately and efficiently using the point-of-sale system.

Handle customer inquiries and complaints professionally, providing solutions and escalating issues when necessary.

Collaborate with team members to achieve store goals and maintain a positive, mission-driven work environment.

Participate in inventory management, including restocking shelves and conducting inventory counts.

Support promotional activities and special events to drive customer engagement and sales.

Adhere to company policies and procedures, ensuring compliance with all safety and security standards.

Required Experience

Minimum of 2 years of experience in a sales or customer service role

Proven track record of meeting or exceeding sales targets

Experience in a retail environment is highly desirable

Required Skills and Abilities

Excellent communication and interpersonal skills

Strong organizational and time management abilities

Ability to work effectively in a team environment

Proficiency in using point-of-sale systems and basic computer applications

Strong problem-solving skills and attention to detail

Ability to adapt to a fast-paced and dynamic work environment

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