Assistant Director of Residential Services
Jewish Board of Family and Children's Services, Brooklyn, New York, United States, 11210
Assistant Director of Residential Services
1358 56th St, Brooklyn, NY 11219, USA Job Description
Posted Tuesday, January 27, 2026 at 5:00 AM PURPOSE: The Mishkon IDD Programs at The Jewish Board provide supports and services in a healthy and safe environment for individuals with intellectual/developmental disabilities living in residential programs and in community settings. Our core values are to provide a healthy and safe environment that promotes person centered planning, community integration, and close collaboration with families and the community. This is all accomplished through an Orthodox Jewish lens, and with an understanding that staff, at all levels of the division, is the determining factor in achieving positive outcomes for our clients. POSITION OVERVIEW: The Assistant Director of Residential Services is responsible for providing managerial and operational oversight of assigned Individualized Residential Alternatives (IRA) home(s) or Intermediate Care Facility (ICF) unit(s) serving adults with intellectual and developmental disabilities. This leadership role ensures that individuals receive high-quality, person-centered care aligned with their unique needs, preference, and goals. Operating withing the regulatory frameworks of OPWDD, DOH, CARF, and The Jewish Board’s standards. The Assistant Director oversees all aspects of the assigned residences/units. This includes supervising Residence Managers, maintaining regulatory compliance, fostering a culture of accountability, compassion, and excellence, and providing direct coverage in the absence of Residence Managers. The Assistant Director plays a key role in interdisciplinary coordination, staff development, and overseeing the delivery of services. As a mentor and resource to residential teams, the Assistant Director ensures that programming, documentation, and service delivery consistently meet both regulatory and organizational expectations. KEY ESSENTIAL FUNCTIONS (List the functions that are essential to achieve the goals): Residential Operations & Oversight Manage and support day-to-day operations of multiple IRA or ICF residences. Ensure smooth and efficient operations: scheduling, budgeting, supply management. Conduct daily site visits to residential programs to observe and evaluate services. Ensure oversight of vehicles and physical plant maintenance (cleanliness, safety, emergency response, preventative maintenance) Monitor health and medical needs and report concerns. Monitor finances of individuals (PNA Legers, Money Management Assessments, expenditures). Review fire drill reports and recommended updates to Fire Evacuation Plans. Coordinate with Managers to support individuals’ daily living, leisure, and community integration. Manage program master schedules and ensure adequate coverage. Regulatory Compliance & Quality Assurance Ensure compliance with State and Federal regulations (OPWDD, DOH, etc.). Conduct regular quality assurance checks and audits. Participate in internal audits and licensing inspections and address deficiencies. Ensure timely notifications and completion of all incident reporting and documentation. Ensure program documentation and billable records are accurate and timely. Participate in OPWDD/DOH/IAC training. Staff Management & Development Supervise and support Residence Managers and assigned staff. Hire, train, evaluate, and provide performance feedback to staff. Conduct team meetings, 1:1 supervision, and ongoing training. Lead, couch, and support Residence Mangers in program initiatives and individual support. Responsible for training Direct Support Staff and Residence Managers. Complete performance evaluations and ensure follow-up on recommendations. Provide on-call support to staff during crisis/emergency calls. Interdisciplinary Team Coordination Coordinate interdisciplinary team processes (clinical, nursing, residential). Coordinate all program elements (ISPs, IPPs, behavior plans) Work in tandem with: Nurse/LPN’s for medical care and order implementation. BIS for behavior plans and clinical protocols. Facilities for maintenance and facility issues. Attend and contribute to interdisciplinary team meetings. Person-Centered & Family Engagement Develop and implement strategies to improve quality of life using a person-centered approach. Engage with individuals and their families regularly to ensure satisfaction with services and to address any concerns proactively. Manager relationships with families, guardians, and advocates. Administrative & Strategic Responsibilities Provide reports and documentation to the Director of Residential Services. Assist in developing and implementing new systems, policies, and procedures. Participate in department meetings and planning. Participate in intake and screening processes. Be available for after-hours on-call responsibilities. Other duties as assigned. EDUCATIONAL AND EXPERIENCE REQUIREMENTS: High School Diploma or GED required with 10 years of experience in Intellectual/Developmental Disabilities including 5 years in a supervisory or managerial role. OR Bachelor’s degree with 5 years of experience in Intellectual/Developmental Disabilities including 2 years in a supervisory or managerial role. Valid NYS Driver’s License preferred. SCIP-R, CPR, AMAP trained and certified preferred. Knowledge of Department of Health (DOH) and/or OPWDD regulatory requirements required. Familiarity with Orthodox Jewish practices preferred; commitment to learn required. CORE COMPETENCIES: Ability to effectively supervise, support, coach and train staff. Excellent communication and interpersonal skills. Experience in exercising good judgment and problem solving against multiple priorities. Ability to analyze problems and determine corrective measures. Ability to develop positive working relationships and collaborate across all departments. COMPUTER SKILLS REQUIRED: Strong computer skills are required, including proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook); comfortable and proficient using audio video platforms (i.e., Zoom, Teams), Electronic Health Records (EHR) applications. The knowledge or ability to learn software programs and use of data and trends to inform clinical practice. WORK ENVIRONMENT PHYSICAL EFFORT: This position entails lifting clients using a mechanical device, positioning clients, pushing clients in wheelchairs, and transferring clients physically where prescribed. Ability to travel daily and walk around program sites, including stairs. Ability to sit at a computer for up to 75% of the day, at times. Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity: We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
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1358 56th St, Brooklyn, NY 11219, USA Job Description
Posted Tuesday, January 27, 2026 at 5:00 AM PURPOSE: The Mishkon IDD Programs at The Jewish Board provide supports and services in a healthy and safe environment for individuals with intellectual/developmental disabilities living in residential programs and in community settings. Our core values are to provide a healthy and safe environment that promotes person centered planning, community integration, and close collaboration with families and the community. This is all accomplished through an Orthodox Jewish lens, and with an understanding that staff, at all levels of the division, is the determining factor in achieving positive outcomes for our clients. POSITION OVERVIEW: The Assistant Director of Residential Services is responsible for providing managerial and operational oversight of assigned Individualized Residential Alternatives (IRA) home(s) or Intermediate Care Facility (ICF) unit(s) serving adults with intellectual and developmental disabilities. This leadership role ensures that individuals receive high-quality, person-centered care aligned with their unique needs, preference, and goals. Operating withing the regulatory frameworks of OPWDD, DOH, CARF, and The Jewish Board’s standards. The Assistant Director oversees all aspects of the assigned residences/units. This includes supervising Residence Managers, maintaining regulatory compliance, fostering a culture of accountability, compassion, and excellence, and providing direct coverage in the absence of Residence Managers. The Assistant Director plays a key role in interdisciplinary coordination, staff development, and overseeing the delivery of services. As a mentor and resource to residential teams, the Assistant Director ensures that programming, documentation, and service delivery consistently meet both regulatory and organizational expectations. KEY ESSENTIAL FUNCTIONS (List the functions that are essential to achieve the goals): Residential Operations & Oversight Manage and support day-to-day operations of multiple IRA or ICF residences. Ensure smooth and efficient operations: scheduling, budgeting, supply management. Conduct daily site visits to residential programs to observe and evaluate services. Ensure oversight of vehicles and physical plant maintenance (cleanliness, safety, emergency response, preventative maintenance) Monitor health and medical needs and report concerns. Monitor finances of individuals (PNA Legers, Money Management Assessments, expenditures). Review fire drill reports and recommended updates to Fire Evacuation Plans. Coordinate with Managers to support individuals’ daily living, leisure, and community integration. Manage program master schedules and ensure adequate coverage. Regulatory Compliance & Quality Assurance Ensure compliance with State and Federal regulations (OPWDD, DOH, etc.). Conduct regular quality assurance checks and audits. Participate in internal audits and licensing inspections and address deficiencies. Ensure timely notifications and completion of all incident reporting and documentation. Ensure program documentation and billable records are accurate and timely. Participate in OPWDD/DOH/IAC training. Staff Management & Development Supervise and support Residence Managers and assigned staff. Hire, train, evaluate, and provide performance feedback to staff. Conduct team meetings, 1:1 supervision, and ongoing training. Lead, couch, and support Residence Mangers in program initiatives and individual support. Responsible for training Direct Support Staff and Residence Managers. Complete performance evaluations and ensure follow-up on recommendations. Provide on-call support to staff during crisis/emergency calls. Interdisciplinary Team Coordination Coordinate interdisciplinary team processes (clinical, nursing, residential). Coordinate all program elements (ISPs, IPPs, behavior plans) Work in tandem with: Nurse/LPN’s for medical care and order implementation. BIS for behavior plans and clinical protocols. Facilities for maintenance and facility issues. Attend and contribute to interdisciplinary team meetings. Person-Centered & Family Engagement Develop and implement strategies to improve quality of life using a person-centered approach. Engage with individuals and their families regularly to ensure satisfaction with services and to address any concerns proactively. Manager relationships with families, guardians, and advocates. Administrative & Strategic Responsibilities Provide reports and documentation to the Director of Residential Services. Assist in developing and implementing new systems, policies, and procedures. Participate in department meetings and planning. Participate in intake and screening processes. Be available for after-hours on-call responsibilities. Other duties as assigned. EDUCATIONAL AND EXPERIENCE REQUIREMENTS: High School Diploma or GED required with 10 years of experience in Intellectual/Developmental Disabilities including 5 years in a supervisory or managerial role. OR Bachelor’s degree with 5 years of experience in Intellectual/Developmental Disabilities including 2 years in a supervisory or managerial role. Valid NYS Driver’s License preferred. SCIP-R, CPR, AMAP trained and certified preferred. Knowledge of Department of Health (DOH) and/or OPWDD regulatory requirements required. Familiarity with Orthodox Jewish practices preferred; commitment to learn required. CORE COMPETENCIES: Ability to effectively supervise, support, coach and train staff. Excellent communication and interpersonal skills. Experience in exercising good judgment and problem solving against multiple priorities. Ability to analyze problems and determine corrective measures. Ability to develop positive working relationships and collaborate across all departments. COMPUTER SKILLS REQUIRED: Strong computer skills are required, including proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook); comfortable and proficient using audio video platforms (i.e., Zoom, Teams), Electronic Health Records (EHR) applications. The knowledge or ability to learn software programs and use of data and trends to inform clinical practice. WORK ENVIRONMENT PHYSICAL EFFORT: This position entails lifting clients using a mechanical device, positioning clients, pushing clients in wheelchairs, and transferring clients physically where prescribed. Ability to travel daily and walk around program sites, including stairs. Ability to sit at a computer for up to 75% of the day, at times. Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity: We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
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