Bank Teller Annapolis MD
Arundel Federal Savings Bank, Annapolis, Maryland, United States, 21403
Benefits
Company parties
Training & development
Are you tired of feeling like “just a number”? Join our Teller team.
At Arundel Federal you will feel like you are a member of the family. We are looking for community-minded people who enjoy helping others. With offices in Glen Burnie, Pasadena, Severna Park, and Annapolis, we have committed ourselves to personal, friendly service. We know most of our customers by name and there are no "800" numbers at Arundel Federal.
As a Teller, you will help our customers with a variety of services in the branch processing transactions.
NOTE ABOUT LOCATION: All Tellers start their training at the Pasadena Branch but once complete, they are assigned their home branch. This could be any of our locations in Anne Arundel County.
Responsibilities
Represent the bank to the customer both in conduct and attire in a courteous, professional manner, and provide prompt, efficient, and accurate service in processing transactions.
Process customer transactions, including deposits, withdrawals, loan payments, cash advances and transfers. Fund new customer accounts, such as deposits, checking, CDs, IRAs, etc., and assist customers with transactions (i.e., stop payments, check re-orders, payroll, and direct deposit).
Disburse money orders and cashier checks.
Receive checks and cash for deposit in savings and checking accounts, verify deposit amounts, examine checks for endorsement and negotiability, and receipts transactions via on-line teller terminal.
Receive loan payments ensuring that payments equal the amount due and all late charges, if applicable, are collected. Enter payments received into the Bank’s records via on-line terminal.
Cash checks and pay money from savings and checking accounts upon verification of signatures and customer account balances.
Inspects all checks, bonds, drafts, money orders, savings withdrawals, etc. to determine their negotiability.
Assist customers with payroll and direct deposit questions; Process name and address changes; File new account signature and payroll cards.
Cross-sell bank services, explaining such matters as the various types of accounts and products and services offered by Arundel Federal Savings Bank.
Identify referral opportunities during customer interactions and submit qualified referrals to Bank business partners.
Encode and image checks processed daily. Verify accuracy and balance transactions.
Prepare individual daily settlement of teller cash and other transactions bringing cash drawer and settlement sheets into balance. Locates and correct discrepancies. Balance each day's transactions and verify cash totals.
Utilize your tact and experience-based knowledge to research and resolve customer inquiries and account issues, and by explaining specific policies and products.
Other duties as assigned.
Regulatory Requirements Responsible for applying requirements relating to Bank Secrecy Actli Knowledge of Bank policies and procedures preferred.
Excellent organizational, analytical, and problem-solving skills.
Excellent verbal, written, telephone and interpersonal communication skills.
A25 (i.e., coin bags & trays).
Some travel may be required.
Why join Arundel Federal? If you want to work with a team, and disability insurance, 401(k) Profit Sharing Plan, and generous leave program (PTO, Sick), opportunities for growth and a Life Assistance Program.
#J-18808-Ljbffr
Company parties
Training & development
Are you tired of feeling like “just a number”? Join our Teller team.
At Arundel Federal you will feel like you are a member of the family. We are looking for community-minded people who enjoy helping others. With offices in Glen Burnie, Pasadena, Severna Park, and Annapolis, we have committed ourselves to personal, friendly service. We know most of our customers by name and there are no "800" numbers at Arundel Federal.
As a Teller, you will help our customers with a variety of services in the branch processing transactions.
NOTE ABOUT LOCATION: All Tellers start their training at the Pasadena Branch but once complete, they are assigned their home branch. This could be any of our locations in Anne Arundel County.
Responsibilities
Represent the bank to the customer both in conduct and attire in a courteous, professional manner, and provide prompt, efficient, and accurate service in processing transactions.
Process customer transactions, including deposits, withdrawals, loan payments, cash advances and transfers. Fund new customer accounts, such as deposits, checking, CDs, IRAs, etc., and assist customers with transactions (i.e., stop payments, check re-orders, payroll, and direct deposit).
Disburse money orders and cashier checks.
Receive checks and cash for deposit in savings and checking accounts, verify deposit amounts, examine checks for endorsement and negotiability, and receipts transactions via on-line teller terminal.
Receive loan payments ensuring that payments equal the amount due and all late charges, if applicable, are collected. Enter payments received into the Bank’s records via on-line terminal.
Cash checks and pay money from savings and checking accounts upon verification of signatures and customer account balances.
Inspects all checks, bonds, drafts, money orders, savings withdrawals, etc. to determine their negotiability.
Assist customers with payroll and direct deposit questions; Process name and address changes; File new account signature and payroll cards.
Cross-sell bank services, explaining such matters as the various types of accounts and products and services offered by Arundel Federal Savings Bank.
Identify referral opportunities during customer interactions and submit qualified referrals to Bank business partners.
Encode and image checks processed daily. Verify accuracy and balance transactions.
Prepare individual daily settlement of teller cash and other transactions bringing cash drawer and settlement sheets into balance. Locates and correct discrepancies. Balance each day's transactions and verify cash totals.
Utilize your tact and experience-based knowledge to research and resolve customer inquiries and account issues, and by explaining specific policies and products.
Other duties as assigned.
Regulatory Requirements Responsible for applying requirements relating to Bank Secrecy Actli Knowledge of Bank policies and procedures preferred.
Excellent organizational, analytical, and problem-solving skills.
Excellent verbal, written, telephone and interpersonal communication skills.
A25 (i.e., coin bags & trays).
Some travel may be required.
Why join Arundel Federal? If you want to work with a team, and disability insurance, 401(k) Profit Sharing Plan, and generous leave program (PTO, Sick), opportunities for growth and a Life Assistance Program.
#J-18808-Ljbffr