Strategic CS Lead: Activation, Retention & Growth

A fast-growing technology company in San Francisco seeks its first dedicated Customer Success hire to drive customer engagement and retention. The role involves building effective onboarding processes and systems for customer success, ensuring customers feel valued and achieve desired outcomes. Ideal candidates should have experience in managing multiple customer accounts and directly impacting metrics like retention and NPS. This position offers a salary of $140k to $160k plus equity, with flexible office attendance based in San Francisco. #J-18808-Ljbffr