Overview
Gerber Collision & Glass is one of the largest collision repair companies in North America with $3+ billion in sales, over 1000 locations and growing. Our 10,000+ team members are dedicated to delivering WOW Every Customer and Be the Best. We invite you to join our team. Gerber offers a great place to launch and grow careers. We welcome applicants from all backgrounds and abilities. This posting is part of our ongoing effort to identify qualified candidates for current and future opportunities. Location:
Gerber Collision & Glass - Pflugerville, TX
Responsibilities
In-Person Position, Monday through Friday Provide exceptional customer experience while creating estimates and coordinating repair needs Assess vehicle damage and document repairs and parts on the damage appraisal Communicate with customers and insurance companies throughout the repair process Ensure alignment with team to achieve the repair facility\'s KPIs Document all customer interactions accurately and update with pertinent details Guide customers through the repair process with accurate, timely information Ensure compliance with insurance client requirements and WOW Operating Way standards Communicate customer requests to appropriate team members Maintain positive customer engagement in person and by phone Understand required insurance programs and procedures Participate in daily production walks with Management Support team members as needed Attend monthly Health & Safety and staff meetings (as required) Attend trainings and workshops recommended by Store Manager Maintain store KPIs through effective performance Uphold the company\'s Core Values: Honesty, Integrity & Respect
Education and/or Experience
Knowledge of repairs and OE guidelines High School Diploma or equivalent Awareness of where to look for answers Basic computer skills Compliance for DRP\'s; minimum of 1 year experience Must be willing to complete I-CAR training Valid driver\'s license
Required Skills/Abilities
Awareness of where to look for answers Basic computer skills Compliance for DRP\'s; minimum of 1 year experience Must be willing to complete I-CAR training Valid driver\'s license
Physical Demands and Equal Opportunity
The job description may not cover all duties; duties may change with or without notice. The physical demands of the job must be met to successfully perform essential functions. Reasonable accommodations may be made for individuals with disabilities. Gerber Collision & Glass is an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other status prohibited by law.
Benefits
Gerber offers comprehensive benefits including: Annual Paid Time Off (PTO) 2 weeks of Paid Parental Leave for full-time employees (minimum 30 hours/week) 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance from Day 1 401(k) with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free prescription or non-prescription safety glasses annually Annual voluntary uniform stipend
Additional Information
About Us: Gerber Collision & Glass has been WOWing customers for over 80 years. Visit gerbercareers.com to learn more about our company. AI Disclosure: We do not use artificial intelligence to screen, assess, or select applicants; hiring decisions are made by people. Compensation Details: Estimated $90,000 - $140,000+ / year. Commissions are location- and performance-based; minimum wage guarantees apply if applicable. Supplemental Pay: Bonus opportunities may be available based on individual or business initiatives. #INDSOUTH
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Gerber Collision & Glass is one of the largest collision repair companies in North America with $3+ billion in sales, over 1000 locations and growing. Our 10,000+ team members are dedicated to delivering WOW Every Customer and Be the Best. We invite you to join our team. Gerber offers a great place to launch and grow careers. We welcome applicants from all backgrounds and abilities. This posting is part of our ongoing effort to identify qualified candidates for current and future opportunities. Location:
Gerber Collision & Glass - Pflugerville, TX
Responsibilities
In-Person Position, Monday through Friday Provide exceptional customer experience while creating estimates and coordinating repair needs Assess vehicle damage and document repairs and parts on the damage appraisal Communicate with customers and insurance companies throughout the repair process Ensure alignment with team to achieve the repair facility\'s KPIs Document all customer interactions accurately and update with pertinent details Guide customers through the repair process with accurate, timely information Ensure compliance with insurance client requirements and WOW Operating Way standards Communicate customer requests to appropriate team members Maintain positive customer engagement in person and by phone Understand required insurance programs and procedures Participate in daily production walks with Management Support team members as needed Attend monthly Health & Safety and staff meetings (as required) Attend trainings and workshops recommended by Store Manager Maintain store KPIs through effective performance Uphold the company\'s Core Values: Honesty, Integrity & Respect
Education and/or Experience
Knowledge of repairs and OE guidelines High School Diploma or equivalent Awareness of where to look for answers Basic computer skills Compliance for DRP\'s; minimum of 1 year experience Must be willing to complete I-CAR training Valid driver\'s license
Required Skills/Abilities
Awareness of where to look for answers Basic computer skills Compliance for DRP\'s; minimum of 1 year experience Must be willing to complete I-CAR training Valid driver\'s license
Physical Demands and Equal Opportunity
The job description may not cover all duties; duties may change with or without notice. The physical demands of the job must be met to successfully perform essential functions. Reasonable accommodations may be made for individuals with disabilities. Gerber Collision & Glass is an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other status prohibited by law.
Benefits
Gerber offers comprehensive benefits including: Annual Paid Time Off (PTO) 2 weeks of Paid Parental Leave for full-time employees (minimum 30 hours/week) 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance from Day 1 401(k) with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free prescription or non-prescription safety glasses annually Annual voluntary uniform stipend
Additional Information
About Us: Gerber Collision & Glass has been WOWing customers for over 80 years. Visit gerbercareers.com to learn more about our company. AI Disclosure: We do not use artificial intelligence to screen, assess, or select applicants; hiring decisions are made by people. Compensation Details: Estimated $90,000 - $140,000+ / year. Commissions are location- and performance-based; minimum wage guarantees apply if applicable. Supplemental Pay: Bonus opportunities may be available based on individual or business initiatives. #INDSOUTH
#J-18808-Ljbffr