Director of Enterprise Service Management & Automation

A global fintech leader in Grand Rapids seeks a Director of Enterprise Service Management to lead ITSM practices aimed at enhancing service delivery. This role encompasses strategic leadership, governance processes, and continuous improvement initiatives across various business functions such as HR and finance. Candidates should have extensive experience in IT operations, proven success in process optimization, and strong communication skills to engage with stakeholders. Join us to drive operational excellence and innovation in service management. #J-18808-Ljbffr