Wilsonart
Position Title:
Customer Service Representative
Win at Wilsonart
At Wilsonart, we don’t just make surfaces—we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care. You’ll be surrounded by teammates who take pride in their work and look out for one another. You’ll have the chance to learn, grow and make a real impact. And you’ll be part of a company that believes winning means helping you succeed at work and in life. We’re looking for people who are ready to learn, ready to lead, and ready to make a difference. If that sounds like you, you can win at Wilsonart.
Position Overview – Customer Service Representative Wilsonart is seeking a
Customer Service Representative
for our new location in the Greater Vancouver area. The warehouse is located in Abbotsford. Candidates must reside in daily commuting distance to the location or be willing to relocate. This position is part of our small Customer Service team. They work directly with our customers and will be required to enter electronic orders, answer phone calls, respond to customer inquiries, as well as a variety of other tasks as required. This position performs extensive data entry into our internal system.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performs duties in accordance with specific instructions and established work methods
Enters orders via 10-key into internal system
Resolves routine questions and problems via phone, email, and occasionally in person
Assists the needs of the customer
Performs other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES
Skill in resolving routine questions and problems
Experience with Microsoft Office Suite, especially Outlook and Excel
Skill in data entry (10 key)
Ability to follow directions, take notes, and self-start
Ability to work under direct supervision
Ability to multi-task, while staying organized
EDUCATION and/or EXPERIENCE High School Diploma or GED
Experience: 1+ years, 15 semester hours of college in a related field may substitute for the required experience
PHYSICAL DEMANDS Sitting in the same location or standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment.
ENVIRONMENT Located in a comfortable indoor area.
COMPENSATION The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current range is
$18-$23/HR, DOE.
Wilsonart is an Equal Opportunity / Affimative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Equal employment opportunity, including veterans and individuals with disabilities.
#J-18808-Ljbffr
Position Title:
Customer Service Representative
Win at Wilsonart
At Wilsonart, we don’t just make surfaces—we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care. You’ll be surrounded by teammates who take pride in their work and look out for one another. You’ll have the chance to learn, grow and make a real impact. And you’ll be part of a company that believes winning means helping you succeed at work and in life. We’re looking for people who are ready to learn, ready to lead, and ready to make a difference. If that sounds like you, you can win at Wilsonart.
Position Overview – Customer Service Representative Wilsonart is seeking a
Customer Service Representative
for our new location in the Greater Vancouver area. The warehouse is located in Abbotsford. Candidates must reside in daily commuting distance to the location or be willing to relocate. This position is part of our small Customer Service team. They work directly with our customers and will be required to enter electronic orders, answer phone calls, respond to customer inquiries, as well as a variety of other tasks as required. This position performs extensive data entry into our internal system.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performs duties in accordance with specific instructions and established work methods
Enters orders via 10-key into internal system
Resolves routine questions and problems via phone, email, and occasionally in person
Assists the needs of the customer
Performs other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES
Skill in resolving routine questions and problems
Experience with Microsoft Office Suite, especially Outlook and Excel
Skill in data entry (10 key)
Ability to follow directions, take notes, and self-start
Ability to work under direct supervision
Ability to multi-task, while staying organized
EDUCATION and/or EXPERIENCE High School Diploma or GED
Experience: 1+ years, 15 semester hours of college in a related field may substitute for the required experience
PHYSICAL DEMANDS Sitting in the same location or standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment.
ENVIRONMENT Located in a comfortable indoor area.
COMPENSATION The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current range is
$18-$23/HR, DOE.
Wilsonart is an Equal Opportunity / Affimative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Equal employment opportunity, including veterans and individuals with disabilities.
#J-18808-Ljbffr