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Account Manager – Employer Benefits

Buffer Insurance, Southlake, Texas, United States, 76092

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Overview Group Insurance | Client Relations | Licensed Insurance Professional

Buffer Insurance | Full-Time

Buffer Insurance is a fast-paced, relationship-driven insurance agency specializing in

Employer Benefits, Group Health Insurance, Life Insurance, and Medicare solutions . Through transparency, responsiveness, and trust, we build long-term partnerships with the clients we serve.

Buffer Insurance is committed to building a values-driven, God-honoring workplace. Our culture is grounded in five core values: Excellence, Teamwork, Health, Growth, Trust. These values guide how we serve clients, collaborate internally, and grow as professionals.

Position We are seeking a motivated

Account Manager – Employer Benefits

to support and grow our group insurance and employer benefits clients. This role is essential to maintaining strong client relationships, managing benefit plans, and ensuring accurate, timely service. The Account Manager focuses on

client retention, benefit administration, and policy implementation , while also supporting new business growth within existing accounts. This is a full-time, salaried position with

bonus opportunities tied to performance .

Key Responsibilities

Client Relationship Management

Maintain strong, long-term relationships with employer clients

Communicate professionally via phone, email, in person, and digital platforms

Serve as a primary point of contact for employer benefits questions and support

Retain clients through responsive, high-quality service

Employer Benefits & Policy Administration

Implement and renew employer-sponsored insurance policies

Present and explain Section 125 Plans, Summary Plan Descriptions (SPDs), and plan documents

Generate and maintain benefit plan documentation

Communicate policy changes, renewals, and coverage adjustments to clients

Facilitate employee additions, terminations, and coverage changes with insurance carriers

Sales & Growth Support

Solicit, present, and negotiate new business opportunities within existing accounts

Create client-facing educational materials and benefits literature

Conduct employee benefit enrollment meetings

Support team initiatives that drive company growth

Administrative & Operational Support

Prepare and process policy documents accurately

Maintain organized, compliant client records

Document conversations and ensure timely follow-up

Manage multiple priorities in a fast-paced environment

Professional Representation

Attend networking events, educational seminars, and industry functions on behalf of the company

Qualifications

High School Diploma or equivalent required

Active Texas Health & Life Insurance License or ability to obtain within 60 days

Strong communication and interpersonal skills

Organized, detail-oriented, and able to multitask effectively

Coachable with the ability to receive and apply feedback

Strong work ethic and proactive approach to responsibilities

Professional, client-focused mindset

Compensation & Benefits

Base Salary: $40,500 – $55,000 (commensurate with experience)

Performance-based bonus opportunities

Paid Time Off (PTO)

Medical Insurance

Dental, Vision, and Disability Insurance (per Employee Handbook)

Why Join Buffer Insurance

Stable, full-time role with growth potential

Values-driven, supportive team environment

Opportunity to work closely with employer clients and make a real impact

Long-term career path in employer benefits and group insurance

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