A global business services firm in Wilmington, Delaware is looking for an IT Support professional. This role involves servicing IT support needs for clients and end-users both onsite and remotely. Ideal candidates will have a graduate degree or equivalent diploma and ITIL certification. Key responsibilities include providing support, tracking metrics, and resolving technical issues in a dynamic environment. The team values client-oriented communication and a strong commitment to problem-solving in a fast-paced setting.
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