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Key Account Manager

Amcor Ltd, Indiana, Pennsylvania, us, 15705

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Key Account Manager – Healthcare (AFEMEA) Location:

Open within the European Union Reports to:

Senior Sales & Marketing Director Contract Type:

Permanent Legal Entity:

Amcor Group GmbH, Zurich, Switzerland

Department:

Sales & Marketing Shift:

Remote Full-time or Part-time:

Full-Time Job Type:

Employee

Role Purpose The Key Account Manager is responsible for the strategic management and growth of assigned regional key accounts within Amcor’s Healthcare portfolio. The role focuses on defending and expanding existing business, accelerating profitable growth, developing new opportunities, and driving sustained margin improvement. This position requires a strong balance of strategic thinking and hands‑on execution, with accountability for building long‑term, value‑creating partnerships and increasing share of wallet through disciplined account planning and cross‑functional collaboration.

Scope & Impact

Accounts: 2–3 regional key accounts

Revenue Responsibility: €25–30 million

Geographic Coverage Europe

Stakeholder Engagement: High, with significant strategic influence across functions

Key Responsibilities

Own and manage assigned key accounts to maximize revenue, profitability, and long‑term value

Develop and execute robust account strategies and business plans aligned with Amcor’s portfolio, innovation roadmap, and sustainability ambitions

Build deep, trusted relationships with senior customer stakeholders, identifying decision‑makers and influencers beyond procurement

Lead complex commercial negotiations, representing Amcor’s interests and influencing outcomes at senior levels

Monitor account performance against targets, KPIs, pricing, and margin objectives; initiate corrective actions as required

Drive growth through disciplined pipeline management and identification of new business opportunities

Collaborate closely with R&D, Marketing, Operations, and Supply Chain to ensure successful execution of account strategies

Ensure demand accuracy and service excellence through close coordination with Operations and Supply Chain

Maintain accurate and up‑to‑date customer plans using Amcor’s internal tools and processes

Qualifications & Experience Education & Professional Background

Degree in Sales, Engineering, or a related field, with a strong commercial mindset

Minimum 5 years’ experience in a large‑scale B2B environment

Experience within manufacturing, preferably in Healthcare or Medical markets

Proven track record of delivering profitable growth with large, complex accounts

Strong project and process management capabilities, with the ability to manage multiple priorities

Fluent in English; additional European languages are a strong advantage

Skills & Competencies

Ability to translate strategy into clear, actionable plans and execute them effectively

Strong customer focus with a natural balance between account development (“farming”) and opportunity creation (“hunting”)

Excellent negotiation, decision‑making, and influencing skills

Strong analytical capability, including pricing, margin management, and KPI‑driven decision‑making

Comfortable operating in complex, matrix organizations and engaging with diverse stakeholder groups

Agile and adaptable, with the ability to respond to changing market dynamics and mitigate risk

Demonstrated leadership through coaching, collaboration, and influence rather than direct authority

Leadership Expectations (Amcor Leadership Framework) Leading Self

Demonstrates purpose, optimism, and alignment with Amcor’s vision and strategy

Applies a strategic mindset, understanding the impact of decisions and anticipating future trends

Leading Teams

Engages and motivates others through clarity, transparency, and inclusion

Contributes to talent development through coaching, feedback, and collaboration

Leading the Business

Champions customer focus and continuous improvement

Sets priorities, drives results, and removes barriers to performance

Encourages innovation, learning, and constructive risk‑taking

Builds strong relationships and fosters a positive, high‑performance culture

About Amcor Amcor is a global leader in responsible packaging solutions for food, beverage, pharmaceutical, medical, home, and personal care products. With approximately 47,000 employees, Amcor generates US$12.5 billion in annual sales across more than 230 locations in over 40 countries. Amcor is committed to developing packaging that is lighter‑weight, recyclable or reusable, and made with increasing levels of recycled content.

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