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Executive Escalations & Retention Specialist

Gen, Phoenix, Arizona, United States, 85003

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A leading Cyber Safety firm is seeking a Customer Experience Supervisor based in Phoenix, Arizona. The role involves handling escalated customer queries with a focus on retention and recovery. Successful candidates should possess strong communication skills, be adept at managing customer relationships, and demonstrate excellent problem-solving abilities. A strong knowledge of the company's products and the ability to collaborate effectively across teams is essential. This position offers a dynamic work environment in customer support and service. #J-18808-Ljbffr