Since launching the world’s first portable wood-pellet pizza oven in 2012, Ooni has grown into an award-winning, multinational company with a product range loved by pizza makers all over the globe. Our mission has always been to design innovative products that spark joy in our customers, and whilst we’re incredibly proud of what we’ve accomplished so far - we’re only just getting started. We’re entering an exciting new chapter in Ooni’s journey and, as part of our growth strategy, we’re looking for a Sales Coordinator (Logistics & Order Management) to join our US Logistics team.
This role sits within the Logistics organisation and plays a critical part in keeping orders flowing accurately and on time. You’ll own the operational backbone of sales execution - managing orders, systems, and inventory visibility so our Sales team can stay focused on selling more ovens and expanding our retail network.
If you thrive in a fast-paced, detail-oriented environment, enjoy working across systems and teams, and take pride in getting the details right, this could be the perfect role for you.
Ooni operates a hybrid working model, with a minimum of 3 days per week (Tuesday–Thursday) in our Austin, TX office.
What You’ll Do
Order Fulfillment & Operations Own the end-to-end order lifecycle, from receipt and review through to release in the ERP, ensuring all customer- and retailer-specific requirements are met Process purchase orders, invoicing, and customer-specific order forms with speed and accuracy Partner closely with 3PL providers and warehouse teams to issue shipping documentation and ensure timely dispatch Support Amazon operations by creating and managing orders in Amazon Seller Central in collaboration with the Amazon team Coordinate the shipment of product samples and POS materials across the retail network Inventory & Data Management
Maintain accurate and up-to-date records across NetSuite, SPS Commerce, Amazon Seller Central, and 3PL WMS platforms Monitor inventory levels across multiple locations, flagging risks early and coordinating with Supply Chain to manage backorders and prevent overselling Perform regular data cleansing and system “tidying” to ensure sales and inventory data remains reliable and actionable Act as a key liaison between Sales, Finance, Logistics, and Warehousing, ensuring smooth communication and execution Proactively communicate order exceptions, delays, and changes to internal teams and customers Identify recurring issues or inefficiencies in order flow or inventory management and support improvements to processes and ways of working Support ad hoc projects and initiatives as the team and business continue to scale What You’ll Need to Succeed
1+ years’ experience in sales coordination, order management, logistics administration, or a similar operational role Strong organisational and multitasking skills ... you can manage multiple priorities without dropping the ball A detail-oriented mindset and a genuine appreciation for process, accuracy, and follow-through Clear, confident communication skills with the ability to work effectively with internal teams and external partners A proactive, solutions-focused attitude ... you don’t just spot issues, you help resolve them A desire to learn, improve, and grow alongside a fast-moving business Bonus Points If You
Have experience with ERP and EDI systems, particularly NetSuite and SPS Commerce Have supported sales administration, CRM management, or data analysis Have worked in a fast-growing or start-up environment Love pizza (not required… but it definitely helps ) Why Ooni
When you join one of our global teams, you’re joining a dedicated group of do-ers who value Kindness, Passion, Innovation, Ambition and Rigour above all else. We live, work and play by these values and are proud of what we’ve built here. As a member of our team, you will also receive the following: $620 every year to spend on your passion – whatever that may be $620 store credit to spend on Ooni products each year, plus a 50% discount on any other Ooni products Access to an employee assistance programme, which includes on-demand coaching and therapy sessions 35 days of paid time off per year, plus an additional 5-week sabbatical when you’ve been here for 5 years We’re all about giving back. That’s why we offer five paid days to volunteer each year Enrolment into our 401k plan, plus medical, dental, and vision cover (100% cover for yourself and 50% cover for dependents) Great pizza every single day if you want it. Yep. Every single day. And we’ll teach you to become a pizza pro To know more, have a look at our website. Read a bit about our values and products and just have a wee Google. If you like what you see, apply online with your CV and a cover letter to tell us why you want to come on board. We really like nice letters – especially ones that are personalised just for us! Having a fantastic culture is really important to all of us at Ooni. We work hard to make it diverse and inclusive and want everyone to have access to the same opportunities. If you would like this advert in a different format or need an alternative method of applying, please let us know. You can email us at jobs@ooni.com.
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Order Fulfillment & Operations Own the end-to-end order lifecycle, from receipt and review through to release in the ERP, ensuring all customer- and retailer-specific requirements are met Process purchase orders, invoicing, and customer-specific order forms with speed and accuracy Partner closely with 3PL providers and warehouse teams to issue shipping documentation and ensure timely dispatch Support Amazon operations by creating and managing orders in Amazon Seller Central in collaboration with the Amazon team Coordinate the shipment of product samples and POS materials across the retail network Inventory & Data Management
Maintain accurate and up-to-date records across NetSuite, SPS Commerce, Amazon Seller Central, and 3PL WMS platforms Monitor inventory levels across multiple locations, flagging risks early and coordinating with Supply Chain to manage backorders and prevent overselling Perform regular data cleansing and system “tidying” to ensure sales and inventory data remains reliable and actionable Act as a key liaison between Sales, Finance, Logistics, and Warehousing, ensuring smooth communication and execution Proactively communicate order exceptions, delays, and changes to internal teams and customers Identify recurring issues or inefficiencies in order flow or inventory management and support improvements to processes and ways of working Support ad hoc projects and initiatives as the team and business continue to scale What You’ll Need to Succeed
1+ years’ experience in sales coordination, order management, logistics administration, or a similar operational role Strong organisational and multitasking skills ... you can manage multiple priorities without dropping the ball A detail-oriented mindset and a genuine appreciation for process, accuracy, and follow-through Clear, confident communication skills with the ability to work effectively with internal teams and external partners A proactive, solutions-focused attitude ... you don’t just spot issues, you help resolve them A desire to learn, improve, and grow alongside a fast-moving business Bonus Points If You
Have experience with ERP and EDI systems, particularly NetSuite and SPS Commerce Have supported sales administration, CRM management, or data analysis Have worked in a fast-growing or start-up environment Love pizza (not required… but it definitely helps ) Why Ooni
When you join one of our global teams, you’re joining a dedicated group of do-ers who value Kindness, Passion, Innovation, Ambition and Rigour above all else. We live, work and play by these values and are proud of what we’ve built here. As a member of our team, you will also receive the following: $620 every year to spend on your passion – whatever that may be $620 store credit to spend on Ooni products each year, plus a 50% discount on any other Ooni products Access to an employee assistance programme, which includes on-demand coaching and therapy sessions 35 days of paid time off per year, plus an additional 5-week sabbatical when you’ve been here for 5 years We’re all about giving back. That’s why we offer five paid days to volunteer each year Enrolment into our 401k plan, plus medical, dental, and vision cover (100% cover for yourself and 50% cover for dependents) Great pizza every single day if you want it. Yep. Every single day. And we’ll teach you to become a pizza pro To know more, have a look at our website. Read a bit about our values and products and just have a wee Google. If you like what you see, apply online with your CV and a cover letter to tell us why you want to come on board. We really like nice letters – especially ones that are personalised just for us! Having a fantastic culture is really important to all of us at Ooni. We work hard to make it diverse and inclusive and want everyone to have access to the same opportunities. If you would like this advert in a different format or need an alternative method of applying, please let us know. You can email us at jobs@ooni.com.
#J-18808-Ljbffr