
Senior CX Leader - Remote SaaS (Onboarding & Retention)
Entrupy, New York, New York, us, 10261
A global technology company is seeking a Senior Customer Experience Specialist to enhance how customers interact with their products. Responsibilities include managing the customer journey from onboarding to renewals, collaborating with various teams, and implementing customer experience initiatives. Applicants should have 3-5 years in customer experience, excellent analytical and communication skills, and thrive in a fast-paced SaaS environment. This role offers a competitive salary range and various employee benefits.
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