Social Media Manager
If you are driven by a desire to make a meaningful difference in your community and shape brighter futures, Help Group is the organization for you!We'reone of the largest nonprofits of our kind in the U.S., offering diverse programs for individuals and families affected by autism spectrum disorder, ADHD, developmental delays, abuse, mental health, and social-emotional challenges. We offer unparalleled academic programs, mental health support, therapy, life coaching, vocational training, specialized social and residential programs, and resources for LGBTQ+ youth and families. These initiatives touch the lives of over 6,000 clients a year and continue to expand in reach and impact. At the heart of Help Group's mission is a steadfast commitment to empowering individuals to reach their full potential and live positive, productive, and fulfilling lives. We invite passionate professionals to join us in supporting the development of our students, clients, and residents as we grow! Here,you'llfind not just a job, but an opportunity to grow your career in a deeply rewarding environment!
The Social Media Coordinator raises awareness of Help Group’s schools and programs by capturing and sharing compelling stories across digital platforms, documenting daily campus life through photo and video, managing social media content and engagement, and collaborating closely with the Senior Marketing Manager and creative team to produce high-quality, values-driven content. This hands-on, field-based role requires regular travel across Los Angeles County, in-office work in Sherman Oaks, and occasional evening or weekend hours to support events.
Application Requirement Please include a cover letter and portfolio along with your resume.
Position Details
Full-Time
Location: Sherman Oaks
Key Responsibilities Content Capture, Video Production, and Storytelling
Capture and edit high-quality video and photography using a mix of professional cameras and mobile devices, adapting techniques to document both planned and in-the-moment content.
Collaborate closely with the Senior Marketing Manager to develop fun, educational, and community-building video content, storytelling concepts, and social media campaigns.
Document “day in the life” moments in a manner that is respectful, dignified, mission-aligned, and video in compliance with organizational consent, privacy, and media release policies, particularly when working with minors and vulnerable populations.
Support the creation of impact stories that elevate student, family, and school experiences.
Translate campaign concepts into platform-appropriate content, ensuring messages are effectively cascaded and differentiated across communication channels.
Social Media Management and Community Engagement
Manage day-to-day social media publishing across platforms, including scheduling posts and campaigns.
Collaborate with the Senior Marketing Manager on content calendars, campaign execution, and messaging priorities.
Monitor and respond to comments and direct messages in a timely, professional manner.
Manage a highly organized, shared content library of photo and video assets for team use.
Events and Content Planning
Maintain a comprehensive events calendar capturing activities across all schools, programs, and campuses.
Coordinate with program directors and heads of schools to plan content capture around events and milestones.
Support promotion of events across social media and digital channels.
Attend and support select evening and weekend events as needed.
Cross-Functional Collaboration
Partner with the Graphic Designer to ensure visual consistency and strong creative execution.
Work closely with program leaders to identify storytelling opportunities.
Support execution of content strategy under the direction of the Senior Marketing Manager.
Qualifications
4+ years of experience in marketing, communications, or content creation.
Strong writing, editing, and storytelling skills with a portfolio demonstrating creativity and impact.
Experience managing social media platforms and content scheduling tools.
Highly organized, adaptable, and collaborative; comfortable working with multiple stakeholders.
Ability to work in the field across Los Angeles County and in-office at the Sherman Oaks headquarters five days per week.
Willingness to support occasional evening and weekend events.
Valid driver’s license and reliable transportation required.
Fluency in Spanish (spoken and written) a plus
Strong video and photography skills with a demonstrated ability to portray people in a dignified, respectful, and authentic way.
Proficiency in Adobe Creative Suite, including Premiere Pro.
Proven storytelling ability with experience creating social media, video, or digital content.
Ability to work independently in the field and collaboratively within a team environment.
Experience working in nonprofit, education, or mission-driven organizations strongly preferred.
Benefits
Insurance plans for Medical, Dental, Vision, and Life Insurance -options for 100% employer sponsored plans
403b Retirement Plan
529 College Savings Plan
Employee Assistance Program
Flexible Spending Account
Vacation Time
Sick Leave
Benefit Hub -Employee Rewards and Incentives
Pet Insurance
Learn more about our programs here: www.helpgroup.org
Thesalary rangerepresentsthe low and high end of the salary someone in this role may earn as an employee of Help Group.Salaries will vary based on various factors, including but not limited to, professional and academic experience, certification, training, responsibilities of the position, and other business and organizational needs.The range listed is just onecomponentof our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. Help Group reserves the right tomodifythis pay range at any time. If your requirements fall outside of this range, you are still welcome to apply.
We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.
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The Social Media Coordinator raises awareness of Help Group’s schools and programs by capturing and sharing compelling stories across digital platforms, documenting daily campus life through photo and video, managing social media content and engagement, and collaborating closely with the Senior Marketing Manager and creative team to produce high-quality, values-driven content. This hands-on, field-based role requires regular travel across Los Angeles County, in-office work in Sherman Oaks, and occasional evening or weekend hours to support events.
Application Requirement Please include a cover letter and portfolio along with your resume.
Position Details
Full-Time
Location: Sherman Oaks
Key Responsibilities Content Capture, Video Production, and Storytelling
Capture and edit high-quality video and photography using a mix of professional cameras and mobile devices, adapting techniques to document both planned and in-the-moment content.
Collaborate closely with the Senior Marketing Manager to develop fun, educational, and community-building video content, storytelling concepts, and social media campaigns.
Document “day in the life” moments in a manner that is respectful, dignified, mission-aligned, and video in compliance with organizational consent, privacy, and media release policies, particularly when working with minors and vulnerable populations.
Support the creation of impact stories that elevate student, family, and school experiences.
Translate campaign concepts into platform-appropriate content, ensuring messages are effectively cascaded and differentiated across communication channels.
Social Media Management and Community Engagement
Manage day-to-day social media publishing across platforms, including scheduling posts and campaigns.
Collaborate with the Senior Marketing Manager on content calendars, campaign execution, and messaging priorities.
Monitor and respond to comments and direct messages in a timely, professional manner.
Manage a highly organized, shared content library of photo and video assets for team use.
Events and Content Planning
Maintain a comprehensive events calendar capturing activities across all schools, programs, and campuses.
Coordinate with program directors and heads of schools to plan content capture around events and milestones.
Support promotion of events across social media and digital channels.
Attend and support select evening and weekend events as needed.
Cross-Functional Collaboration
Partner with the Graphic Designer to ensure visual consistency and strong creative execution.
Work closely with program leaders to identify storytelling opportunities.
Support execution of content strategy under the direction of the Senior Marketing Manager.
Qualifications
4+ years of experience in marketing, communications, or content creation.
Strong writing, editing, and storytelling skills with a portfolio demonstrating creativity and impact.
Experience managing social media platforms and content scheduling tools.
Highly organized, adaptable, and collaborative; comfortable working with multiple stakeholders.
Ability to work in the field across Los Angeles County and in-office at the Sherman Oaks headquarters five days per week.
Willingness to support occasional evening and weekend events.
Valid driver’s license and reliable transportation required.
Fluency in Spanish (spoken and written) a plus
Strong video and photography skills with a demonstrated ability to portray people in a dignified, respectful, and authentic way.
Proficiency in Adobe Creative Suite, including Premiere Pro.
Proven storytelling ability with experience creating social media, video, or digital content.
Ability to work independently in the field and collaboratively within a team environment.
Experience working in nonprofit, education, or mission-driven organizations strongly preferred.
Benefits
Insurance plans for Medical, Dental, Vision, and Life Insurance -options for 100% employer sponsored plans
403b Retirement Plan
529 College Savings Plan
Employee Assistance Program
Flexible Spending Account
Vacation Time
Sick Leave
Benefit Hub -Employee Rewards and Incentives
Pet Insurance
Learn more about our programs here: www.helpgroup.org
Thesalary rangerepresentsthe low and high end of the salary someone in this role may earn as an employee of Help Group.Salaries will vary based on various factors, including but not limited to, professional and academic experience, certification, training, responsibilities of the position, and other business and organizational needs.The range listed is just onecomponentof our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. Help Group reserves the right tomodifythis pay range at any time. If your requirements fall outside of this range, you are still welcome to apply.
We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.
#J-18808-Ljbffr