Overview
Job Category : Retail Banking
Requisition Number : MSR10002869
Location: Showing 1 location
Full-Time
On-site
Financial Freedom Happens Here
– and it starts with YOU. At FAIRWINDS Credit Union, we’re more than a workplace; we’re a team on a mission. Join the credit union nationally endorsed by The Dave Ramsey Show, where every day is a step toward financial freedom - for our members and for you.
As a
Member Service Representative
for our Tuskawilla branch, you’ll be the first step in helping our members live financially free. We are looking for financially minded individuals who want to start or continue their career in banking. FAIRWINDS Credit Union offers competitive benefits along with a starting pay of $18.00/hr (opportunity for $19.00/hr in your first year) at one of our Central Florida branches.
Responsibilities
Welcome members with a friendly and professional attitude, ensuring every interaction is personal and positive.
Perform routine teller transactions with accuracy and efficiency, including deposits, withdrawals, loan payments, and check cashing.
Educate members on FAIRWINDS products, services, and digital tools such as mobile and online banking, helping them manage their finances more conveniently.
Assist members with account questions, service issues, and general inquiries, escalating as needed to resolve concerns quickly.
Maintain balancing standards and operational compliance for all transactions.
Support branch goals by identifying member needs and referring them to appropriate teammates for lending, account services, or investment solutions.
Maintain the appearance and organization of your teller station and the branch environment.
Participate in individual and team coaching sessions to build product knowledge and improve member service skills.
Live and model The FAIRWINDS Way values in everything you do.
What Makes You a Great Fit
A strong desire to serve others and help them improve their financial lives.
Excellent communication skills and a professional, positive attitude.
Comfortable handling cash and working with technology in a fast-paced environment.
Detail-oriented with strong problem-solving skills and a willingness to learn.
Previous customer service, retail, or cash handling experience is a plus, but not required; we’ll train the right person with the right attitude!
A Culture of Care and Reward
11 paid holidays and generous paid time off to recharge and reset
6% 401(k) match
$700 annual contribution to your Health Savings Account
Comprehensive maternity leave program to support growing families
Medical, dental, vision, disability, and life insurance
Leadership development, tuition assistance, and advancement opportunities
Rewards for financial wellness through Debt Free Club and Dave Ramsey’s SmartDollar program
Purpose-driven, people-first culture where your impact matters
This is more than your next job. It’s your next step in changing lives; starting with your own!
About FAIRWINDS Credit Union FAIRWINDS Credit Union, Financial Freedom Happens Here. Headquartered in Orlando and proudly serving members for over 70 years, our mission is changing members’ lives on the journey to Financial Freedom. Through The FAIRWINDS Way, we champion a culture of integrity, accountability, and teamwork, and we’re nationally endorsed by The Dave Ramsey Show as a trusted provider of financial wellness. Recognized as one of Forbes’ 2024 Best-in-State Credit Unions and one of Orlando Business Journal’s Best Places to Work, FAIRWINDS is a top workplace where your purpose matters and your growth is supported every step of the way!
Qualifications Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Requisition Number : MSR10002869
Location: Showing 1 location
Full-Time
On-site
Financial Freedom Happens Here
– and it starts with YOU. At FAIRWINDS Credit Union, we’re more than a workplace; we’re a team on a mission. Join the credit union nationally endorsed by The Dave Ramsey Show, where every day is a step toward financial freedom - for our members and for you.
As a
Member Service Representative
for our Tuskawilla branch, you’ll be the first step in helping our members live financially free. We are looking for financially minded individuals who want to start or continue their career in banking. FAIRWINDS Credit Union offers competitive benefits along with a starting pay of $18.00/hr (opportunity for $19.00/hr in your first year) at one of our Central Florida branches.
Responsibilities
Welcome members with a friendly and professional attitude, ensuring every interaction is personal and positive.
Perform routine teller transactions with accuracy and efficiency, including deposits, withdrawals, loan payments, and check cashing.
Educate members on FAIRWINDS products, services, and digital tools such as mobile and online banking, helping them manage their finances more conveniently.
Assist members with account questions, service issues, and general inquiries, escalating as needed to resolve concerns quickly.
Maintain balancing standards and operational compliance for all transactions.
Support branch goals by identifying member needs and referring them to appropriate teammates for lending, account services, or investment solutions.
Maintain the appearance and organization of your teller station and the branch environment.
Participate in individual and team coaching sessions to build product knowledge and improve member service skills.
Live and model The FAIRWINDS Way values in everything you do.
What Makes You a Great Fit
A strong desire to serve others and help them improve their financial lives.
Excellent communication skills and a professional, positive attitude.
Comfortable handling cash and working with technology in a fast-paced environment.
Detail-oriented with strong problem-solving skills and a willingness to learn.
Previous customer service, retail, or cash handling experience is a plus, but not required; we’ll train the right person with the right attitude!
A Culture of Care and Reward
11 paid holidays and generous paid time off to recharge and reset
6% 401(k) match
$700 annual contribution to your Health Savings Account
Comprehensive maternity leave program to support growing families
Medical, dental, vision, disability, and life insurance
Leadership development, tuition assistance, and advancement opportunities
Rewards for financial wellness through Debt Free Club and Dave Ramsey’s SmartDollar program
Purpose-driven, people-first culture where your impact matters
This is more than your next job. It’s your next step in changing lives; starting with your own!
About FAIRWINDS Credit Union FAIRWINDS Credit Union, Financial Freedom Happens Here. Headquartered in Orlando and proudly serving members for over 70 years, our mission is changing members’ lives on the journey to Financial Freedom. Through The FAIRWINDS Way, we champion a culture of integrity, accountability, and teamwork, and we’re nationally endorsed by The Dave Ramsey Show as a trusted provider of financial wellness. Recognized as one of Forbes’ 2024 Best-in-State Credit Unions and one of Orlando Business Journal’s Best Places to Work, FAIRWINDS is a top workplace where your purpose matters and your growth is supported every step of the way!
Qualifications Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr