Inside Sales Specialist- Cell Culture Media & CDMO Services
ViewIn Advisory, Pleasanton, California, United States, 94566
Pleasanton, CA (On-site, 9 AM – 5 PM)
Full-time | OPM Biosciences USA
About our Client OPM Biosciences is a rapidly expanding cell culture media and CDMO services provider with a strong global footprint. As the first cell-culture media company publicly traded in China, OPM is now scaling its commercial presence in the United States, supporting biopharma, cell and gene therapy, vaccine, and biologics scientists with next-generation CHO and HEK293 products & services.
Position Summary We’re seeking a self-starter, motivated, and passionate Inside Sales & Customer Operations Specialist to join our expanding U.S. commercial team in Pleasanton, CA. This role requires a curious, hunter-minded individual who thrives on discovering new opportunities, engaging with customers, and helping them find the best solutions for their bioprocess needs. You’ll play a key role in driving lead generation, nurturing relationships, and supporting post-sales operations as part of OPM’s mission to accelerate the growth of our U.S. cell-culture business.
This position will support customer engagement and account development activities across the entire United States, collaborating closely with regional account executives and business development leaders.
Key Responsibilities
Drive lead generation through CRM and sales-enablement tools (Sales Navigator, LinkedIn, HubSpot, Salesforce).
Qualify and nurture leads, conduct outbound calls, follow-ups, and customer outreach.
Proactively hunt for new business opportunities and identify emerging customer needs within target accounts.
Collaborate with Sr. BD Manager and marketing team to execute targeted campaigns and events.
Support post-sales activities including PO processing, order tracking, and customer onboarding.
Maintain accurate CRM data, update opportunities, and support pipeline forecasting.
Partner with technical sales specialists to align on project needs and account strategy.
Participate in cross-functional initiatives—marketing, operations, and logistics—to ensure a seamless customer experience.
Identify and develop opportunities for upselling or transitioning into field sales roles as the business scales.
Qualifications
B.S. in Biology, Biochemistry, Biotechnology, or related field (M.S. a plus).
2-4 years of experience in inside sales, customer success, or post-sales support within life sciences or similar technical environments.
Familiarity with bioprocessing, cell-culture media, or lab consumables preferred.
Experience using CRM and sales-enablement tools (HubSpot, Salesforce, Sales Navigator, LinkedIn).
Strong hunter mentality, driven to pursue new leads and exceed targets.
Excellent written and verbal communication with a curious, adaptable, and collaborative mindset.
Strong organizational skills and attention to detail in documentation and follow-through.
What We Offer
Competitive base salary with performance-based incentives.
Clear career path with opportunities to transition into field sales or technical roles.
Collaborative, open, and fast-growing team culture with direct mentorship from leadership.
Exposure to global operations and high-growth bioprocessing markets.
Employee benefits and on-site perks at our Pleasanton facility.
Ideal Candidate You’re a proactive communicator who thrives in a fast-paced, startup-style environment. You love building relationships, learning about new bioprocess technologies, and contributing to a team that values openness, creativity, and growth.
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Full-time | OPM Biosciences USA
About our Client OPM Biosciences is a rapidly expanding cell culture media and CDMO services provider with a strong global footprint. As the first cell-culture media company publicly traded in China, OPM is now scaling its commercial presence in the United States, supporting biopharma, cell and gene therapy, vaccine, and biologics scientists with next-generation CHO and HEK293 products & services.
Position Summary We’re seeking a self-starter, motivated, and passionate Inside Sales & Customer Operations Specialist to join our expanding U.S. commercial team in Pleasanton, CA. This role requires a curious, hunter-minded individual who thrives on discovering new opportunities, engaging with customers, and helping them find the best solutions for their bioprocess needs. You’ll play a key role in driving lead generation, nurturing relationships, and supporting post-sales operations as part of OPM’s mission to accelerate the growth of our U.S. cell-culture business.
This position will support customer engagement and account development activities across the entire United States, collaborating closely with regional account executives and business development leaders.
Key Responsibilities
Drive lead generation through CRM and sales-enablement tools (Sales Navigator, LinkedIn, HubSpot, Salesforce).
Qualify and nurture leads, conduct outbound calls, follow-ups, and customer outreach.
Proactively hunt for new business opportunities and identify emerging customer needs within target accounts.
Collaborate with Sr. BD Manager and marketing team to execute targeted campaigns and events.
Support post-sales activities including PO processing, order tracking, and customer onboarding.
Maintain accurate CRM data, update opportunities, and support pipeline forecasting.
Partner with technical sales specialists to align on project needs and account strategy.
Participate in cross-functional initiatives—marketing, operations, and logistics—to ensure a seamless customer experience.
Identify and develop opportunities for upselling or transitioning into field sales roles as the business scales.
Qualifications
B.S. in Biology, Biochemistry, Biotechnology, or related field (M.S. a plus).
2-4 years of experience in inside sales, customer success, or post-sales support within life sciences or similar technical environments.
Familiarity with bioprocessing, cell-culture media, or lab consumables preferred.
Experience using CRM and sales-enablement tools (HubSpot, Salesforce, Sales Navigator, LinkedIn).
Strong hunter mentality, driven to pursue new leads and exceed targets.
Excellent written and verbal communication with a curious, adaptable, and collaborative mindset.
Strong organizational skills and attention to detail in documentation and follow-through.
What We Offer
Competitive base salary with performance-based incentives.
Clear career path with opportunities to transition into field sales or technical roles.
Collaborative, open, and fast-growing team culture with direct mentorship from leadership.
Exposure to global operations and high-growth bioprocessing markets.
Employee benefits and on-site perks at our Pleasanton facility.
Ideal Candidate You’re a proactive communicator who thrives in a fast-paced, startup-style environment. You love building relationships, learning about new bioprocess technologies, and contributing to a team that values openness, creativity, and growth.
#J-18808-Ljbffr