Overview
PerkSpot is searching for an
Account Manager
to join our Merchant Partnerships team. Our mission is to empower employees to make smarter spending decisions and to help them achieve meaningful financial milestones. What You’ll Accomplish
Manage a large and diverse portfolio of assigned accounts and provide overflow support as needed. Ensure the timely and successful delivery of PerkSpot products and services. Provide superior customer service and promptly address merchant needs. Cultivate strong relationships with multiple touchpoints at brands, agencies, and affiliate networks. Maintain a deep understanding of shifting merchant business objectives. Leverage data to identify and address account risks and opportunities. Provide strategic recommendations for increasing merchant engagement and investment. Grow accounts by generating merchant interest in new services and offerings. Find and establish new merchant points of contact for lapsed accounts. Maintain visibility cross-departmentally by participating in impactful team projects. Address opportunities for efficiencies, support models, program solutions, and best practices. Key Performance Indicators
Total revenue, including Ad Sale Revenue and Direct Revenue. Number of new campaigns launched with improved exclusive offers. Merchant quality experience. Published SOPs and departmental best practices. What We’re Looking For
1–2 years in a client-facing account management role with excellent communication and presentation skills. Affiliate marketing industry experience is a plus. Demonstrated ability to retain and grow accounts by implementing innovative program solutions and focusing on customer satisfaction. Strong analytical skills with the ability to identify business questions, analyze data, draw conclusions, and develop actionable recommendations to expand user engagement. Exceptional emotional intelligence and relationship management skills. Ability to be the primary point of contact for merchants with a dedication to providing personalized experiences. Detail-oriented with the ability to multitask, solve problems, and drive business results in a fast-paced, collaborative environment. About PerkSpot
At PerkSpot, we believe life is about getting the most out of every dollar, moment, and opportunity. We don’t just see a discount; we see a doorway to craft a lifestyle that balances smart choices with meaningful experiences. We celebrate value, the satisfaction of finding the right deal, and the confidence that comes from spending with intention. Our journey began in Chicago in 2006 and has grown into a discount shopping solution used by employees globally. In 2018, PerkSpot raised $50M from Susquehanna Growth Equity and now serves more than 22 million employees from top employers including Southwest Airlines, Mayo Clinic, and Humana. Your First Few Months as a PerkSpotter
From day one, we welcome your ideas. In your first months, you will: Meet the team and connect with key members to help you succeed. Get to know PerkSpot by engaging with internal stakeholders and attending monthly All Hands meetings. Sharpen your skills with our technology and tools (e.g., Salesforce, Domo, Microsoft Office Suite). Build productive relationships with key merchants and stakeholders across organizations. Participate in company-wide events and contribute to our culture. The Pay
PerkSpot offers competitive salaries with the On Target Earnings (OTE) expected to be $80,000–$90,000 annually. What We Offer
Competitive salary, 401K matching, and company-paid disability insurance. Comprehensive medical, dental, and vision insurance effective on your first day of employment. Paid time off: 20 days per year, plus 8 company holidays; office closed Christmas Eve to New Year’s Day. Summer Fridays and early release on holidays; holiday eve closures. Paid Sabbatical at 5 and 10 years of service. Monthly transportation stipend and free lunch every Wednesday. Regular outings, virtual events, and social channels to support connection and culture. How To Apply
All applications are confidential. Please submit a resume and cover letter detailing how you meet the qualifications and any relevant information. All positions require a full background screening. PerkSpot is an equal opportunity employer; we are committed to a diverse, equitable, and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected basis, in accordance with applicable law.
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PerkSpot is searching for an
Account Manager
to join our Merchant Partnerships team. Our mission is to empower employees to make smarter spending decisions and to help them achieve meaningful financial milestones. What You’ll Accomplish
Manage a large and diverse portfolio of assigned accounts and provide overflow support as needed. Ensure the timely and successful delivery of PerkSpot products and services. Provide superior customer service and promptly address merchant needs. Cultivate strong relationships with multiple touchpoints at brands, agencies, and affiliate networks. Maintain a deep understanding of shifting merchant business objectives. Leverage data to identify and address account risks and opportunities. Provide strategic recommendations for increasing merchant engagement and investment. Grow accounts by generating merchant interest in new services and offerings. Find and establish new merchant points of contact for lapsed accounts. Maintain visibility cross-departmentally by participating in impactful team projects. Address opportunities for efficiencies, support models, program solutions, and best practices. Key Performance Indicators
Total revenue, including Ad Sale Revenue and Direct Revenue. Number of new campaigns launched with improved exclusive offers. Merchant quality experience. Published SOPs and departmental best practices. What We’re Looking For
1–2 years in a client-facing account management role with excellent communication and presentation skills. Affiliate marketing industry experience is a plus. Demonstrated ability to retain and grow accounts by implementing innovative program solutions and focusing on customer satisfaction. Strong analytical skills with the ability to identify business questions, analyze data, draw conclusions, and develop actionable recommendations to expand user engagement. Exceptional emotional intelligence and relationship management skills. Ability to be the primary point of contact for merchants with a dedication to providing personalized experiences. Detail-oriented with the ability to multitask, solve problems, and drive business results in a fast-paced, collaborative environment. About PerkSpot
At PerkSpot, we believe life is about getting the most out of every dollar, moment, and opportunity. We don’t just see a discount; we see a doorway to craft a lifestyle that balances smart choices with meaningful experiences. We celebrate value, the satisfaction of finding the right deal, and the confidence that comes from spending with intention. Our journey began in Chicago in 2006 and has grown into a discount shopping solution used by employees globally. In 2018, PerkSpot raised $50M from Susquehanna Growth Equity and now serves more than 22 million employees from top employers including Southwest Airlines, Mayo Clinic, and Humana. Your First Few Months as a PerkSpotter
From day one, we welcome your ideas. In your first months, you will: Meet the team and connect with key members to help you succeed. Get to know PerkSpot by engaging with internal stakeholders and attending monthly All Hands meetings. Sharpen your skills with our technology and tools (e.g., Salesforce, Domo, Microsoft Office Suite). Build productive relationships with key merchants and stakeholders across organizations. Participate in company-wide events and contribute to our culture. The Pay
PerkSpot offers competitive salaries with the On Target Earnings (OTE) expected to be $80,000–$90,000 annually. What We Offer
Competitive salary, 401K matching, and company-paid disability insurance. Comprehensive medical, dental, and vision insurance effective on your first day of employment. Paid time off: 20 days per year, plus 8 company holidays; office closed Christmas Eve to New Year’s Day. Summer Fridays and early release on holidays; holiday eve closures. Paid Sabbatical at 5 and 10 years of service. Monthly transportation stipend and free lunch every Wednesday. Regular outings, virtual events, and social channels to support connection and culture. How To Apply
All applications are confidential. Please submit a resume and cover letter detailing how you meet the qualifications and any relevant information. All positions require a full background screening. PerkSpot is an equal opportunity employer; we are committed to a diverse, equitable, and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected basis, in accordance with applicable law.
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