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Corporate Inside Sales Specialist

Rexco Equipment, Inc, Cedar Rapids, Iowa, United States, 52404

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Overview

Join the energetic team at Rexco Equipment, Inc. as a Full-Time Corporate Inside Sales Specialist and step into a world of excitement. This role offers you the chance to dive into the fast-paced machinery industry and make impactful connections while showcasing your problem-solving skills. You\'ll engage with customers in a customer-centric environment, building lasting relationships that foster loyalty. Each day brings new challenges that will ignite your creativity and determination, ensuring you never have a dull moment. You\'ll be surrounded by a positive and adventurous team that values respect and collaboration. This is not just a job; it\'s an opportunity to grow, innovate, and contribute to a family-like culture. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and ESOP. Ready to embark on this thrilling journey? Apply now and elevate your career with us! About Rexco

We are Rexco Equipment. We provide equipment solutions to the people that build and maintain our communities while demonstrating integrity to our Guiding Principles. Our vision is for our employee owners and customers to feel Rexco proud, so they do not feel like just a number. Rexco is striving to be the benchmark in customer loyalty, employee engagement and market share. What does a Corporate Inside Sales Specialist do?

As a Corporate Inside Sales Specialist at Rexco Equipment, Inc., your success will be measured by your ability to delight customers and enhance relationships. You\'ll expertly handle post-invoice check-ins, ensuring swift resolution of issues and boosting customer satisfaction. Your proactive engagement with declining accounts will be key, as you diagnose spending drops and initiate actionable next steps—like scheduling appointments or requesting quotes—to win back their loyalty. You\'ll maintain professional discipline by keeping detailed records in our CRM, tracking outcomes, and producing insights on customer challenges and opportunities. Your decision-making skills will shine as you escalate issues to branch leadership and set appointments for outside reps, all while contributing to a high-performance culture. Join us in making a positive impact on our customers while enjoying the thrill of working in a dynamic and supportive team environment! What you need to be successful

To thrive in this role, you need a blend of essential skills that keep our customer-centric culture alive. A strong phone presence and professionalism are crucial, enabling you to navigate both positive and challenging conversations with ease. Your organizational skills and persistence will empower you to follow through on a structured outreach cadence without constant supervision. Good judgment is key for effective escalation of customer issues, while your ability to remain calm and composed under conflict will help maintain positive relationships. Proficiency in CRM tools, particularly HubSpot, is vital for tracking interactions and managing customer information efficiently. With these skills, you\'ll be poised to make meaningful contributions while fostering customer loyalty in a fast-paced, energetic environment where every day is an adventure! Join us!

We believe in taking care of our team, both on and off the job. That\'s why we offer a mobile-friendly application process - because we know your time is valuable. If you\'re ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today! Employment contingent on passing a drug screen. All qualified applicants will receive consideration for employment without regard to the individual\'s race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

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