Overview
We are looking for an Entry Level Benefits Consultant to manage assigned client accounts and open new accounts. You will address customer concerns and contact prospects to expand your account portfolio. This role may often be challenging, so you should be able to remain calm and polite in tough situations. If you have some experience in sales or customer service, we'd like to meet you. Your goal will be to foster long-term relationships with clients and help grow our business. Responsibilities
Be the main point of contact for customer needs Follow up regularly after closing a sale to ensure client satisfaction Respond promptly to customer queries and complaints to find solutions and defuse tension Pass on issues to account managers when needed Present new or additional products and services to existing customers Send reports on sales activity, account status, and possible issues Negotiate contracts and handle paperwork (e.g. invoices, orders) Contact prospects to expand account portfolio Maintain accurate records of customer interactions and transactions Maintain knowledge of products, services, and promotions. Collaborate with other team members to ensure customer satisfaction. Communicate customer feedback and concerns to managers. Complete administrative tasks such as reports and follow-up calls. Maintain a positive attitude and keep up-to-date with training and education. Adhere to company policies and procedures regarding customer privacy and security. Requirements
1-2 years High school diploma or GED Background Check Driver License Authorized to work in US Benefits
Education Assistance Salary: $35,419.00-$106,094.00 per year
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We are looking for an Entry Level Benefits Consultant to manage assigned client accounts and open new accounts. You will address customer concerns and contact prospects to expand your account portfolio. This role may often be challenging, so you should be able to remain calm and polite in tough situations. If you have some experience in sales or customer service, we'd like to meet you. Your goal will be to foster long-term relationships with clients and help grow our business. Responsibilities
Be the main point of contact for customer needs Follow up regularly after closing a sale to ensure client satisfaction Respond promptly to customer queries and complaints to find solutions and defuse tension Pass on issues to account managers when needed Present new or additional products and services to existing customers Send reports on sales activity, account status, and possible issues Negotiate contracts and handle paperwork (e.g. invoices, orders) Contact prospects to expand account portfolio Maintain accurate records of customer interactions and transactions Maintain knowledge of products, services, and promotions. Collaborate with other team members to ensure customer satisfaction. Communicate customer feedback and concerns to managers. Complete administrative tasks such as reports and follow-up calls. Maintain a positive attitude and keep up-to-date with training and education. Adhere to company policies and procedures regarding customer privacy and security. Requirements
1-2 years High school diploma or GED Background Check Driver License Authorized to work in US Benefits
Education Assistance Salary: $35,419.00-$106,094.00 per year
#J-18808-Ljbffr