Luxury Sales Professional/Bridal Specialist
Diamond Cellar Holdings, Nashville, Tennessee, United States, 37247
Who We Are
At Diamond Cellar, we believe in more than fine jewelry and timepieces — we believe in creating experiences that last a lifetime. For over 78 years, we have been a trusted name in luxury, known for our unmatched craftsmanship, and prestigious brand partners including Patek Philippe, Rolex, and David Yurman. We pride ourselves on delivering unparalleled customer service. Diamond Cellar is dedicated to our employees – we foster a supportive and fun working environment which has led to a loyal team of employees who have been with us for decades.
What will you do as a Luxury Sales Professional/Bridal Specialist at Diamond Cellar?
Our Luxury Sales Professionals deliver an exceptional customer experience for each client who walks through our door – whether they are looking to make a purchase, need a repair, or are simply interested in browsing our amazing brands. We are seeking a Sales Professional to be the Bridal Specialist for our Nashville store. The Bridal Specialist will focus their attention and expertise in our bridal salon creating an unforgettable shopping experience every day. Our sales professionals are go-getters, energetic, and approachable. Provide exceptional customer service aligned with Diamond Cellar standards for every client. Deliver a luxury, personalized experience while guiding clients through the process of purchasing an engagement ring. Build and manage a bridal focused client book to continue to cultivate meaningful, lasting relationships resulting in future selling opportunities. Educate clients on diamond quality, design options, metal types, and craftsmanship with confidence and clarity Be proactive in utilizing resources to build brand loyalty in the community. Stay informed on the latest trends and products in the luxury market. Work with marketing to communicate opportunities to grow walk-in traffic through specific, strategic and targeted campaigns. Collaborate closely with jewelers to allow for seamless communication while working through custom design processes. Maintain visual merchandising standards keeping the caselines clean, organized with strategic adjacencies Participate in bridal shows and events as needed Obtain all required GIA training. Assist in the opening and closing of store following all security and company protocols. Assist with merchandising and visual displays to ensure the store meets all Diamond Cellar and brand visual standards. Other related duties as assigned. What are we looking for in a Luxury Sales Professional/Bridal Specialist?
2+ years of luxury retail sales experience; fine jewelry or bridal experience strongly preferred Strong knowledge of diamonds (including the 4Cs), engagement ring styles, and bridal trends Strong understanding of sales principles and customer service practices Must be able to work on Saturdays, and occasional evenings for special events Experience in clientele building in luxury retail, a plus Exceptional communication and interpersonal skills Self starter who thrives in a fast paced sales environment Why would you love working for Diamond Cellar?
No cap on commissions – unlimited earning potential! Medical, Dental, Vision coverage – Medical coverage starts day one Employee Discount Company paid life insurance 401(k) program with a company discretionary match Paid Time Off Work-Life Balance – our stores are closed in the evenings and on Sunday Opportunity to work with the top brands in the luxury jewelry space Be a part of a passionate, loyal, dedicated team If you’re passionate about luxury and creating unforgettable experiences, apply today and become part of the Diamond Cellar family! Diamond Cellar is an Equal Opportunity Employer. All candidates must have the legal right to work in the United States. Selected candidate must be willing to undergo a background check and drug screening.
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Our Luxury Sales Professionals deliver an exceptional customer experience for each client who walks through our door – whether they are looking to make a purchase, need a repair, or are simply interested in browsing our amazing brands. We are seeking a Sales Professional to be the Bridal Specialist for our Nashville store. The Bridal Specialist will focus their attention and expertise in our bridal salon creating an unforgettable shopping experience every day. Our sales professionals are go-getters, energetic, and approachable. Provide exceptional customer service aligned with Diamond Cellar standards for every client. Deliver a luxury, personalized experience while guiding clients through the process of purchasing an engagement ring. Build and manage a bridal focused client book to continue to cultivate meaningful, lasting relationships resulting in future selling opportunities. Educate clients on diamond quality, design options, metal types, and craftsmanship with confidence and clarity Be proactive in utilizing resources to build brand loyalty in the community. Stay informed on the latest trends and products in the luxury market. Work with marketing to communicate opportunities to grow walk-in traffic through specific, strategic and targeted campaigns. Collaborate closely with jewelers to allow for seamless communication while working through custom design processes. Maintain visual merchandising standards keeping the caselines clean, organized with strategic adjacencies Participate in bridal shows and events as needed Obtain all required GIA training. Assist in the opening and closing of store following all security and company protocols. Assist with merchandising and visual displays to ensure the store meets all Diamond Cellar and brand visual standards. Other related duties as assigned. What are we looking for in a Luxury Sales Professional/Bridal Specialist?
2+ years of luxury retail sales experience; fine jewelry or bridal experience strongly preferred Strong knowledge of diamonds (including the 4Cs), engagement ring styles, and bridal trends Strong understanding of sales principles and customer service practices Must be able to work on Saturdays, and occasional evenings for special events Experience in clientele building in luxury retail, a plus Exceptional communication and interpersonal skills Self starter who thrives in a fast paced sales environment Why would you love working for Diamond Cellar?
No cap on commissions – unlimited earning potential! Medical, Dental, Vision coverage – Medical coverage starts day one Employee Discount Company paid life insurance 401(k) program with a company discretionary match Paid Time Off Work-Life Balance – our stores are closed in the evenings and on Sunday Opportunity to work with the top brands in the luxury jewelry space Be a part of a passionate, loyal, dedicated team If you’re passionate about luxury and creating unforgettable experiences, apply today and become part of the Diamond Cellar family! Diamond Cellar is an Equal Opportunity Employer. All candidates must have the legal right to work in the United States. Selected candidate must be willing to undergo a background check and drug screening.
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