CenterWell Pharmacy
Sales Support Representative
Join to apply for the
Sales Support Representative
role at
CenterWell Pharmacy .
Posted: 1 day ago – Be among the first 25 applicants.
Base Pay Range $43,000.00 / yr – $56,200.00 / yr
Become a part of our caring community and help us put health first.
The Sales Support Representative is a certified Pharmacy Technician that provides timely and effective sales support to assist with the acquisition or retention of Specialty Pharmacy customers. This role performs complex administrative, operational and customer support duties that require independent initiative and judgment, typically working on semi‑routine assignments.
The Sales Support Representative promotes CenterWell Specialty Pharmacy by supporting Field Sales Reps and provider offices in their territories. This position uses clinical knowledge coupled with a sales mindset to increase prescriptions sent to CenterWell Specialty Pharmacy while providing an excellent experience for our providers and patients.
Responsibilities
Build and maintain relationships with the medical staff of physician offices over the phone and via email to increase market share.
Monitor prescriptions in process at CenterWell Specialty Pharmacy to ensure a smooth experience for the provider and patient; intervene when necessary to prevent cancellations or negative experiences.
Resolve inquiries received by physician offices, including but not limited to researching patient copay assistance, expediting prescription processing, resolving delayed orders, and prior authorizations.
Participate in sales initiatives to increase pull-through of prescriptions and utilization of CenterWell Specialty Pharmacy.
Partner with aligned Sales Team members to communicate patient benefits such as lower cost, easier approvals, resource assistance, and a more comprehensive cycle of care.
Required Qualifications
PTCB (Pharmacy Technician Certification Board) license
At least 1 year of experience in sales, customer service, or a related field
Excellent written and verbal communication skills
Proficiency with Microsoft Office programs
Passion for contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Associate’s or Bachelor’s degree in business or a related field
Prior ScriptMed experience
Experience in collecting, preparing, organizing, and presenting documents to support meetings
Shift & Working Conditions Scheduled shift: 8:30 am – 5:00 pm EST.
Work from home requirements: self‑provided internet service with a minimum of 25 Mbps download and 10 Mbps upload (wireless, wired cable, or DSL connection recommended). Satellite, cellular, and microwave connections may be used only with leadership approval. Employees residing and working from home in California, Illinois, Montana, or South Dakota will receive a bi‑weekly payment for internet expense. Humana will provide telephone equipment as appropriate. Work must be performed from a dedicated space free of interruptions to protect member PHI/HIPAA information.
Occasional travel to Humana offices for training or meetings may be required.
Weekly Hours 40 hours per week
Benefits Humana, Inc. and its affiliates offer competitive benefits including medical, dental, and vision coverage; a 401(k) retirement savings plan; paid time off (including holidays and volunteer time off); paid parental and caregiver leave; short‑term and long‑term disability; life insurance; and other opportunities.
About CenterWell Pharmacy CenterWell Pharmacy provides convenient, safe, and reliable pharmacy services and is committed to excellence and quality. Through home delivery, over‑the‑counter fulfillment, specialty, and retail pharmacy locations, we provide customers with simple, integrated solutions every time. We care for patients with chronic and complex illnesses and offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
About CenterWell, a Humana company CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and the fourth largest pharmacy benefit manager, CenterWell focuses on whole‑person health by addressing the physical, emotional, and social wellness of our patients. As part of Humana Inc., CenterWell offers stability, industry‑leading benefits, and opportunities for career growth. We employ more than 30,000 clinicians committed to putting health first for teammates, patients, communities, and the company.
Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and advance individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy applies to all employment actions, including recruitment, hiring, promotion, transfer, demotion, layoff, recall, termination, pay, and training.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
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Sales Support Representative
role at
CenterWell Pharmacy .
Posted: 1 day ago – Be among the first 25 applicants.
Base Pay Range $43,000.00 / yr – $56,200.00 / yr
Become a part of our caring community and help us put health first.
The Sales Support Representative is a certified Pharmacy Technician that provides timely and effective sales support to assist with the acquisition or retention of Specialty Pharmacy customers. This role performs complex administrative, operational and customer support duties that require independent initiative and judgment, typically working on semi‑routine assignments.
The Sales Support Representative promotes CenterWell Specialty Pharmacy by supporting Field Sales Reps and provider offices in their territories. This position uses clinical knowledge coupled with a sales mindset to increase prescriptions sent to CenterWell Specialty Pharmacy while providing an excellent experience for our providers and patients.
Responsibilities
Build and maintain relationships with the medical staff of physician offices over the phone and via email to increase market share.
Monitor prescriptions in process at CenterWell Specialty Pharmacy to ensure a smooth experience for the provider and patient; intervene when necessary to prevent cancellations or negative experiences.
Resolve inquiries received by physician offices, including but not limited to researching patient copay assistance, expediting prescription processing, resolving delayed orders, and prior authorizations.
Participate in sales initiatives to increase pull-through of prescriptions and utilization of CenterWell Specialty Pharmacy.
Partner with aligned Sales Team members to communicate patient benefits such as lower cost, easier approvals, resource assistance, and a more comprehensive cycle of care.
Required Qualifications
PTCB (Pharmacy Technician Certification Board) license
At least 1 year of experience in sales, customer service, or a related field
Excellent written and verbal communication skills
Proficiency with Microsoft Office programs
Passion for contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Associate’s or Bachelor’s degree in business or a related field
Prior ScriptMed experience
Experience in collecting, preparing, organizing, and presenting documents to support meetings
Shift & Working Conditions Scheduled shift: 8:30 am – 5:00 pm EST.
Work from home requirements: self‑provided internet service with a minimum of 25 Mbps download and 10 Mbps upload (wireless, wired cable, or DSL connection recommended). Satellite, cellular, and microwave connections may be used only with leadership approval. Employees residing and working from home in California, Illinois, Montana, or South Dakota will receive a bi‑weekly payment for internet expense. Humana will provide telephone equipment as appropriate. Work must be performed from a dedicated space free of interruptions to protect member PHI/HIPAA information.
Occasional travel to Humana offices for training or meetings may be required.
Weekly Hours 40 hours per week
Benefits Humana, Inc. and its affiliates offer competitive benefits including medical, dental, and vision coverage; a 401(k) retirement savings plan; paid time off (including holidays and volunteer time off); paid parental and caregiver leave; short‑term and long‑term disability; life insurance; and other opportunities.
About CenterWell Pharmacy CenterWell Pharmacy provides convenient, safe, and reliable pharmacy services and is committed to excellence and quality. Through home delivery, over‑the‑counter fulfillment, specialty, and retail pharmacy locations, we provide customers with simple, integrated solutions every time. We care for patients with chronic and complex illnesses and offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
About CenterWell, a Humana company CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and the fourth largest pharmacy benefit manager, CenterWell focuses on whole‑person health by addressing the physical, emotional, and social wellness of our patients. As part of Humana Inc., CenterWell offers stability, industry‑leading benefits, and opportunities for career growth. We employ more than 30,000 clinicians committed to putting health first for teammates, patients, communities, and the company.
Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and advance individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy applies to all employment actions, including recruitment, hiring, promotion, transfer, demotion, layoff, recall, termination, pay, and training.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Referrals increase your chances of interviewing by 2×.
Get notified about new Sales Support Representative jobs in
Florida, United States .
#J-18808-Ljbffr